Gift Services Specialist III

Advancement and Partnerships:

Join our dynamic and growing Advancement and Partnerships team as we work together to power partnerships and transform lives through philanthropy.

Together, we can unleash the potential of people and ideas to positively change the world. Your efforts on our team will help us to build the University for the Future.

The Opportunity:

The Gift Services Specialist III will play a critical role in ensuring the accurate and timely processing of donations into UCF's CRM system. This position will be responsible for maintaining donor records, managing key gift service projects such as adjustments, major gift pledges, recurring credit card donations, and overseeing the matching gift program. The Specialist will also assist with routine maintenance of records inside the Foundation's system of record and ensure adherence to IRS guidelines and donor intent.

Responsibilities:

Donation Processing:

• Process all donations, including cash, check, credit card, securities, gifts-in-kind, and payroll deductions into the appropriate Foundation account based on donor designation and IRS guidelines.

Revenue Batch and Record Maintenance:

• Create and/or proof revenue batches to ensure compliance with data standards and donor intent before committing batches.

• Review and apply any necessary corrections to batches.

• Maintain accurate records and documentation through the Foundation's system of record and document imaging software.

Third-Party Giving Platform Administration:

• Runs processes and generates reports in third-party giving platforms such as GiveCampus, BBIS, and similar tools.

• Oversees the mapping, testing, and approval of fair market value forms, event registration pages, and online giving pages to ensure accuracy, functionality, and compliance.

Major Gift Pledge:

• Proof incoming major gift pledges to ensure they align with donor intent and comply with IRS and UCF policies.

Gift Adjustments:

• Assign or process gift adjustments as required, ensuring accurate financial records and donor recognition.

Minimum Qualifications:

High School Diploma or Equivalent and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience with donor database systems such as Blackbaud CRM, RE NXT, or Salesforce, preferably in a higher education fundraising or non-profit setting.

• Experience in gift processing, pledge management, or related financial roles.

• Familiarity with payment processing platforms and reconciliation workflows.

• Knowledge of IRS guidelines for charitable contributions and fundraising.

• Knowledge of Payment Card Industry (PCI) compliance and data security standards for handling donor information.

The most successful candidates may possess the following qualities:

• Strong attention to detail and organizational skills.

• Strong communication and interpersonal skills for donor engagement.

• Strong time management skills to handle high-volume transactions under deadlines.

• Ability to maintain confidentiality and discretion with sensitive donor information.

• Experience in higher education or non-profit is preferred but not required.

Special Instructions to the Applicants:

Advancement and Partnerships values the unique contributions that each team member brings to our division. The determination of a successful candidate's starting hourly range will vary based on several factors, including education and relevant experience. The anticipated pay scale indicated for this position generally applies to candidates who meet the minimum requirements and several of the preferred qualifications outlined above.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.