Lending Specialist

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

The UGA Libraries advance the University of Georgia's mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University's strategic priority to serve the people of Georgia and beyond, and upholding the University's commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia's history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online ( GALILEO), Georgia's statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information.

M - F; 8 hrs/day; some evening and weekend work may be required.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Reporting to the Department Head, the Lending Specialist is responsible for ensuring the provision of prompt, courteous, and high-quality interlibrary lending services to libraries and institutions requesting UGA materials. This role manages the daily operations of the Lending Unit, ensures compliance with copyright laws, licensing agreements, and interlibrary loan best practices, and maintains consortium commitments and professional obligations. The Specialist performs bibliographic searches to process routine and complex requests, provides training and direction to part-time staff, and ensures all interactions with library users and partner institutions are efficient and professional.

Typical for Office environment

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

* Process requests for UGA materials from other institutions using specialized bibliographic tools and knowledge of UGA Libraries collections, policies, and procedures

* Perform bibliographic searches in ILLiad, looking up call numbers, retrieving materials, and updating statuses

* Manage rush and non-rush article requests, including RapidILL requests requiring 24-hour turnaround

* Ensure quality control and timeliness of all lending transactions

* Train and direct the work of part-time and student employees

Oversee daily activities of the Lending Unit staff

* Maintain daily communication with campus branch libraries (Science, Music, Art, Curriculum Materials) and the Repository

* Coordinate with User Services staff regarding material circulation, lost or damaged items, and reshelving procedures

Collaborate with ILL Borrowing unit on shared mail and shipping operations

* Process and distribute materials through appropriate shipping methods ( ARCHE courier, USPS, UPS/FedEx)

Sort and route incoming and outgoing materials daily

* Maintain office supply inventory and place orders

* Process monthly invoicing for non-consortial libraries through Libraries Financing and Accounting

Handle billing for lost borrowed items and coordinate payment processing with User Services

Maintains flexibility and awareness of changes and needs in the office and organization by assuming similar duties and responsibilities as assigned