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Remote

Regional Account Director

Tandem Diabetes Care
$200,000 - $241,000 annually plus incentive compensation (commission-based compensation is based on the achievement of goals)
paid holidays, 401(k)
United States
Nov 12, 2025

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and take the "no-shortcuts" approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology - an advanced predictive algorithm that automates insulin delivery. But we're so much more than that. Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Regional Accounts Director is responsible for executing payer access efforts for Tandem's product portfolio with assigned employee benefit consultants, targeted employers, key payers and health systems. This role focuses on developing comprehensive Account Plans for, and managing relationships with, key regional accounts across the Nation along with their participants in all channels, commercial, Medicaid, and Medicare, to ensure optimal access. Additionally, the Regional Accounts Director plays a critical role in helping shape the market access plan and strategy for all Tandem products. The Regional Accounts Director collaborates with cross-functional teams to drive product adoption and ensure patient access to Tandem's life-changing therapies.

RADs at Tandem are also responsible for:

  • Develops the business case, leads negotiations, and works with employee benefits consultants, targeted employers, key health plans and health systems to drive a bottom up/top-down approach to deliver profitable access.
  • Proactively manages business relationships by understanding current and future trends within assigned customer segments.
  • Creates, implements, and maintains detailed account plans for targeted accounts.
  • Develops, implements, and regularly measures strategic account plans tailored to achieve mutually beneficial objectives with cross-functional customer and internal stakeholders.
  • Monitors payer trends and competitor activities to inform strategy, providing regular updates to leadership.
  • Participates in relevant corporate pricing discussions and in compliance, leverages this knowledge to drive access across the employer, payer and health system landscape.
  • Leverages relationships across the health care landscape to discuss diabetes pathways/protocols where appropriate.
  • Travels to accounts for face-to-face presentations and meetings, as necessary, to promote corporate business and maintain relationships.
  • Delivers value proposition and Health Care Economic Information (HCEI) to educate payers, employers, employee benefit consultants, formulary committees and similar entities, on product and economic benefit.
  • Provides key insights and information to cross-functional teams to identify trends, measure performance indicators, and pinpoint gaps and opportunities.
  • Drives innovation and explores new strategies to meet evolving market demands.
  • Participates in appropriate pull-through efforts with Sales, where necessary.
  • Represents Market Access at various internal meetings
  • Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.

WHAT YOU'LL NEED:

  • Bachelor degree, preferably in a life science, business or marketing or a combination of equivalent education and applicable job experience. MBA, preferred.
  • 7-10+ years of pharmaceutical industry experience.
  • 5+ years of experience in managed markets environment(s), payer experience preferred.
  • Experience with National Benefit Consultants and employers, preferred.
  • Experience with both Pharmacy and Medical Benefit products, preferred.
  • Previous contracting experience, preferred.
  • Previous people management experience, preferred.
  • Previous experience includes working with Employee Benefit Consultants, Employers and Regional plans to effectively navigate the GPO/PBM relationships in conjunction with the Tandem National market access team.
  • Extensive understanding of employee benefit consultants, employers, health systems, Medicaid, commercial and Medicare Part D managed care organizations and processes.
  • Solid history of building strong relationships with payer Medical and Pharmacy Directors (clinical and administrative), case managers, and other medical benefit managers.
  • Ability to create and maintain positive working relationships with internal and external clients.
  • Exceptional customer business planning, tactical planning, and successful execution skills
  • Ability to navigate the employer benefit consultant to plan sponsor relationship and regional payer to PBM relationship, strongly preferred.
  • Self-motivated and collaborative team player
  • Able to objectively evaluate situations and make recommendations in strategy for complex accounts.
  • Exceptional communication skills that include verbal, written and presentation abilities.
  • Must be able to work with minimal supervision and strategic independent thought.
  • Demonstrated success with account management leadership.
  • Able to travel and work from a home office; must maintain valid driver's license and required auto insurance as well as good driving record, per company policy.
  • Demonstrated success with Brand and Sales Management, strongly preferred.

WHEN & WHERE YOU'LL WORK:

Remote: This position is fully remote and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually.

TRAVEL:

Ability to travel by car or airplane up to 50% of the time.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $200,000 - $241,000 annually plus incentive compensation (commission-based compensation is based on the achievement of goals). Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You'll also receive 11 paid holidays per year, unlimited PTO and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem's benefits here!

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU'LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don't meet 100% of a job description's criteria - maybe you're feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share!

APPLICATION DEADLINE:
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

#LI-Remote #LI-DW1

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