Global Banking & Markets, Capital Solutions Group, Loan Management, Whole Loan Execution Group, Collateral, Associate - Dallas

The Whole Loan Execution Group (WLEG) within the Capital Solutions Group oversees trade and warehouse funding post-settlement functions through its Document Collateral, Repurchase, and Deal Management teams. We are seeking a dedicated Collateral Management Analyst/Associate to play a pivotal role in mitigating risk for the relevant Trade and Structured Finance Desks. This position involves ensuring the secure receipt and storage of document collateral for acquired and pledged assets.

Job Summary & Responsibilities

Responsibilities Include:

• Coordinate with custodians, servicers, counsel, and other relevant parties to ensure timely receipt, secure storage, and accurate management of document collateral for all asset types including residential and commercial mortgage loans and consumer loans and receivables in the US and Latin America.
• Execute and oversee regular audits of custodian and vendor activities, ensuring strict adherence to contractual agreements, internal policies, and regulatory standards.
• Identify and meticulously document non-conformances or discrepancies discovered during audits, collaborating with relevant stakeholders to implement effective corrective actions.
• Collect, process, analyze, and interpret large datasets to identify trends, measure performance, and generate actionable insights for management.
• Develop and execute strategic process improvement initiatives aimed at enhancing efficiency, reducing errors, and optimizing resource utilization within post-settlement operations.
• Track and analyze key performance indicators (KPIs) related to post-settlement accuracy, turnaround times, and audit results, providing comprehensive performance reports to management.
• Proactively manage and resolve escalations pertaining to post-settlement issues, audits, or system functionalities, ensuring prompt and effective resolution.
• Ensure comprehensive and accurate documentation of audit trails, process flows, and system configurations.
• Partner extensively with internal teams, including Engineering, Loan Management, and Structured Finance, to streamline workflows and resolve complex operational challenges.
• Define and execute custodian and servicer audit objectives, scope, and methodology.

Qualifications:

• Proficiency in best practices for the secure storage, tracking, and retrieval of critical legal and financial documents that constitute collateral. This includes understanding chain of custody, imaging, and electronic and physical storage protocols.
• Knowledge of the legal requirements and processes for ensuring that a lender's security interest in collateral (e.g., UCC filings, deed recordings).
• Detailed understanding of the characteristics, documentation, and risks associated with different asset classes (e.g., residential mortgage, commercial mortgage, consumer loan portfolios and warehouse facilities).
• The ability to articulate complex information clearly, engage in productive discussions, and present findings and recommendations to various audiences, including senior management.
• Capacity to produce clear, concise, accurate, and comprehensive written materials, including audit findings, process flows, system configurations, and management reports.
• Proven ability to thrive in a fast-paced, high-pressure environment, consistently meeting aggressive deadlines and project requirements with minimal supervision.
• Demonstrated capacity to work autonomously, manage multiple concurrent tasks, and strategically prioritize responsibilities to achieve organizational objectives.
• Exceptional organizational skills with a keen eye for detail, ensuring accuracy, integrity, and systematic management of critical data and processes.
• Expert-level command of Microsoft Excel, including formulas, pivot tables, and data validation for data analysis, modeling, and reporting.

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