Reports Manager

Iteris is looking for a Reports Manager who will be proficient in using SunGuide software and must possess strong familiarity with the District's freeway, managed lanes, and arterial systems. The Reports Manager shall have a very good knowledge of the policies and procedures contained in the District 7 TSM&O SOP.

What you will be doing:

• Identify errors on event management
• Collect, review, address, and correct event management errors in accordance with the latest version of the District 7 TSM&O SOP
• Conduct daily or weekly counseling sessions with individual Control Room staff members to discuss errors issued to the staff member and the corrective action
• Identify error trends pointing to areas that the Control Room staff might need reinforcement training
• Assist with preparation of error reports
• Update District 7's WWD tracker spreadsheet and documents after each IDS notification, summarizing the WWD incidents, and conduct monthly WWD meetings
• Assists the RTMC Manager and Assistant RTMC Manager with supervision of the Control Room staff

What you need to be successful in this role:

• Minimum of three (3) years of experience as a Freeway Shift Leader or Managed Lanes Shift Leader
• Comprehensive knowledge of Incident Management operations (RRSP, RISC, etc.)
• Proficient using SunGuide software
• Strong familiarity of the District's freeway, managed lanes, and arterial systems
• Very good knowledge of the policies and procedures contained in the District 7 TSM&O SOP
• Comprehensive knowledge of all Control Room operational responsibilities
• Understanding of TSM&O and traffic engineering principles
• Skilled in the use of Windows operating system
• Good leadership and interpersonal skills
• A good understanding of key management concepts
• Ability to clearly communicate technical information in layman's terms
• Ability to work alternate work schedules and be on-call 24 hours/day
• Ability to write technical reports, manuals, and correspondence
• Ability to coordinate real-time activities and priorities
• Able to always maintain a professional demeanor and appearance

Iteris anticipates paying an hourly rate between $25.00 and $27.00 for this role. Actual pay offered may be below or above these amounts, depending on the individual's job-related knowledge, skills, and experience.

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What's in it for you:

• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program
• In-house training programs

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris' advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally. For more information, visit Iteris' website at www.iteris.com.

The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva's website at www.almaviva.it.

Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver's license may be required based on essential duties.