Patient Accounts Representative

Work Schedule:
This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 8:00 AM -4:30 PM. Hours may vary based on the operational needs of the department. This position is remote for individuals living in Wisconsin or Illinois.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Accounts Representative to:

• Handle outgoing and incoming calls as well as correspondence.
• Collect outstanding balances while providing exceptional customer service and be the primary contact for all patient billing inquiries.
• Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.