New 
Bilingual Digital Fraud Specialist - Killeen, TX
 First Community Services Data Processing | |
 United States, Texas, Killeen | |
| 4400 Swanner Loop (Show on map) | |
 Nov 07, 2025 | |
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Bilingual Digital Fraud Specialist
#747-27057
Killeen, Texas, United States
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FCS Building Location Address
4400 Swanner Lp. Position Type
Full Time Requirements
* At least 18 years of age
* High school diploma or equivalent * Bilingual (English/Spanish) required * Working knowledge of Microsoft office and general office equipment * Ability to communicate in a professional manner verbally and in writing * Ability to work independently to meet deadlines but remain flexible * Well-organized, with sharp attention to detail * Capacity to work with frequent interruptions and perform repetitive tasks * Demonstrate emotional control under stress and strict deadlines * Strong customer service skills (both internal and external customers) * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment Job Description
* Investigate Digital Banking fraud alerts
* Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Complete tasks accurately and timely * Make decisions on routine issues and complete assigned tasks in accordance with company policy, department procedures and assigned approval limits * Regular and predictable attendance and punctuality * Other tasks as assigned Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift up to 25 pounds *Position level dependent upon experience
FNBT is an Equal Opportunity Employer
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