Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): San Francisco, CA

Job Description:

The Practice Coordinator will primarily support the Orthopaedic Institute's call center operations, assisting patients and clinical staff with scheduling, inquiries, and related administrative needs.

• Handle a high volume of inbound calls (approximately 400 per day across the team).
• Provide excellent customer service and maintain a professional, patient-focused demeanor.
• Coordinate patient scheduling, appointments, and follow-up calls.
• Maintain organization and accuracy in all administrative tasks.
• Collaborate effectively with clinic staff to ensure smooth operations.

• Prior call center or customer service experience preferred (no minimum years required).
• Strong communication and organizational skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Open to candidates without APeX training (training will be provided).

• Campus: Single-site assignment (no rotation between campuses).
• Temp-to-perm: Possible conversion to permanent role based on performance and business needs.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.