Patient Services Coordinator

Patient Service Coordinator

Location: Springhill Hospital Office, Southern Cancer Center
Department: Patient Services
Employment Type: Full-Time

About the Role

Southern Cancer Center is seeking a compassionate and organized Patient Service Coordinator to join our team at the Springhill Hospital office. This front-line role is essential to ensuring a welcoming and efficient experience for our patients and their families. You'll be the first point of contact, responsible for registration, scheduling, and communication between patients and clinical staff.

Key Responsibilities

• Greet patients and visitors professionally and promptly
• Register patients, verify insurance, and collect co-pays
• Schedule appointments and provide clear instructions and details
• Answer and direct incoming calls; relay messages accurately
• Maintain patient records and update demographic information
• Support administrative tasks including filing and supply management
• Ensure HIPAA compliance and uphold confidentiality standards
• Maintain a clean and organized lobby area
• Assist with other duties as assigned

Qualifications

• High school diploma or equivalent required
• Prior receptionist or office experience preferred
• Proficiency in Microsoft Outlook, Word, and Excel
• Must complete required e-learning courses within 90 days of hire
• Strong adaptability, commitment to quality, and customer service focus

Physical Requirements

• Ability to sit, stand, walk, and communicate effectively
• Manual dexterity and ability to lift up to 40 lbs
• Requires corrected vision and hearing
• Must be present during regular business hours

Work Environment

• Exposure to medical environments including communicable diseases and radiation
• In-person interaction with patients, staff, and management
• Occasional travel to other office sites may be required

Why Join Us?

At Southern Cancer Center, you'll be part of a dedicated team delivering compassionate care in a collaborative environment. If you're passionate about helping others and thrive in a fast-paced clinical setting, we encourage you to apply.