New

Patient Access Advocate I-ED

Presbyterian Healthcare Services
life insurance
United States, New Mexico, Albuquerque
1100 Central Avenue Southeast (Show on map)
Dec 23, 2025
Location Address: 1100 Central Avenue SE , Albuquerque, New Mexico 87106-4930, United States of America Compensation Pay Range: Minimum Offer $: 15.58 Maximum Offer for this position is up to $: 21.19 Now hiring a Patient Access Advocate I-ED Summary: The Patient Access Advocate I provides primary registration of patient accounts for self-pay, government and commercial accounts on date of service for scheduled and unscheduled visits. Perform registration functions, including updating of demographics, insurance verification, collection of point of service liabilities and documentation of registration information within the ADT system. Confirm account being registered has accurate information to ensure clean billing. Must possess basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access. Provide the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors. Type of Opportunity: Full time Job Exempt: No Job is based : Presbyterian Hospital Work Shift: 12 Hour Nights (United States of America) Responsibilities: Patient Access Advocate I-Emergency Department-CDS Qualifications: High school diploma/GED 6 months experience in healthcare setting or 1 year customer service background. Pass 2 week Patient Access Academy with a passing score of 85% or higher (within 6 mos of start). CHAA, CHAM or other industry equivalent certification preferred Basic understanding of insurance preferred. Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred Requires basic understanding of registration and healthcare. Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation. Knowledge in Microsoft Office Products. Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class. UPDATED 7/30/2025 All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. Inclusion and Diversity Our culture is one of knowing and respecting our patients, members, and each other. We capture this in ourPromise and CARES commitments. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being \| Presbyterian Healthcare Services