Associate, RPM

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Project Administration and Reporting

Handle administrative responsibilities of the project (meeting minutes, agenda, project reports) as requested
Manage action agendas and other associated project documentation
Review and edit project documentation developed by Project Coordinator
Assist with project close out (close-out report, lessons learned, client reports, project survey)
Update bio when significant new skills are learned or at the end of a project on which you had a role

Relocation Management

Ensure all project documentation is maintained on client or Relocation Management SharePoint site
Receive and process client requests
Participate in planning meetings hosted by the client, relocation manager, occupancy planning and other key stakeholders
Initiate meetings to review project schedules with vendors and key stakeholders
Assist with the project plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
Incorporate "best practices" into projects
Ensure project processes are managed in accordance with the client's and JLL's policies and procedures
Assist in management of vendors and supporting suppliers (technology, telephony, furniture, etc.)
Perform data input into the CAFM system to maintain occupancy information
Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice
Participate in project close-out activities and documentation (e.g. final punch list status, final seat assignment database, FF&E disposition status, and lessons learned)
Manage successfully small (100 people or less) relocations
Assist Relocation Manager in large relocations
Receive and process client relocation requests
Initiate meetings to review relocation schedules with move vendors and key stakeholders
Assist with the relocation project plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
Manage the post-move help desk, update the post-move database and manage the status of punch list items to resolution
Create and distribute move communications/move packets and labels to clients
Perform pre-move and move day duties as identified by client scope and project team
Assist in entering and processing information during post-move help desk
Coordinate scheduled move activity with property management, facilities management, all parties involved in moves, etc.
Coordinate work order and small project execution with installers/trades, including but not limited to furniture reconfigurations and space enhancements

Client Communication and Management

Interact effectively with client, as appropriate. Communicate issues and concerns requiring resolutions to JLL project lead
Take accurate and comprehensive meeting notes and issue in timely manner
Write clear and concise communication conveying complex messages in a manner easily understood by others
Provide resolution to routine client issues
Provide support and guidance to client staff during move coordination in areas such as purging, packing, labeling, check-outs, unpacking etc.

People Management, Leadership, Talent Management and Teamwork

Participate and contribute in an internal activity or group focused on improvement of specialty skill or knowledge
Work effectively with different personalities; work effectively within the team and participate actively in team building exercises
Guide Relocation Coordinators in project procedures as appropriate

Business Development

Develop an understanding of how JLL develops business and how Operations impacts repeat business
Be aware of JLL's service offerings and client requirements beyond identified scope and notify team lead when there is an opportunity for JLL to provide additional service
Enhance vendor and supplier relationships through effective teamwork
Be an 'ambassador' for JLL. Comfortably communicate company's core business, when speaking with others. Be comfortable with your 'Elevator' speech.
Gather and review supporting documentation and marketing materials for proposal attachments as requested

Skills, Knowledge and Abilities

Strong Microsoft Excel skills
Ability to utilize the Microsoft Office suite of technologies
Detail oriented
Ability to multi-task and work both in a team and independently
Experience in a CAD/CAFM technology with a move management module and/or client facilities management system
Knowledge of construction or commercial real estate industry
Familiarity with architectural drawings and furniture and space planning concepts
Strong interpersonal skills with the ability to interact with executive level internal & external clients
Organizational & detailed-oriented with the ability to prioritize and manage differing needs of the business
Talent self-management: Self-identify individual skill development and proactively seek training for improvement
Ability to multi-task and work both in a team and independently
Flexibility with work hours and travel as needed

Recommended Experience

2 years as Facility Coordinator, Relocation Project Management Coordinator, or similar/related experience in a Corporate Real Estate environment

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.