Duties and Responsibilities: Incoming Student Support: use extensive knowledge and experience to serve as a frontline contact and dedicated guide to build meaningful, formative relationships that empower incoming students, drive engagement, and support personal and academic success. Simplify and convey to students' complex information that contributes directly to their improved retention, successful university transition from initial engagement to orientation, integration into the academic college, and graduation. Evaluate transfer credit to determine how prior coursework meets degree requirements and provide clarification on procedures and requirements of programs or majors. Continuing Student Support: support current students by helping them set realistic academic and career goals, choose appropriate courses, and explore majors and minors. Monitor progress toward degree completion, advise on satisfying requirements, and assist students facing academic challenges through action plans and resource referrals. Sustain students' success by identifying current and potential needs or problem areas and guide them through their decisions, including the possible outcomes and implications of their choices. Institutional Coordination: serve on university committees or similar as a subject matter expert to initiate change and resolve transfer and transition related academic issues. Work to influence others within and outside of advising and the Division of Undergraduate Education regarding policies, practices, and processes. Communicate, collaborate, and coordinate efforts across colleges with leadership, external partners such as AZTransfer, and other key stakeholders such as Enrollment Management. Professional Development: lead transition and transfer professional development efforts on campus by building and delivering training, developing specialized programs, guiding or mentoring staff and advising personnel. Improve advising practices by staying current on institutional policies and national best practices to enhance student success. Foster a culture of continuous learning, improvement, and innovation around transition and transfer advising. Additional Duties as Assigned: work closely and collaboratively with leadership to administer, facilitate, and/or coordinate assigned programs and projects that accomplish Undergraduate Education's priorities: improving four-year graduation rates; closing attainment gaps; improving communication and collaboration among units in support of undergraduate student academic success; defining and curating impactful and sustainable academic programs for undergraduate students; reducing bureaucratic complexity experienced by students. Current academic advisor or academic student support professional. Knowledge, Skills, and Abilities: * Academic Advising: effectively communicate relevant content to transfer students and apply a strong understanding of transfer articulation advising to support their desired academic and career outcomes. * Student Development Theory: understand the development of students as they progress through an undergraduate degree. * Flexibility and Adaptability: solve complex problems working through ambiguity with new approaches, methods or techniques requiring innovation and creativity. * Proactive Work Ethic: work proactively without appreciable direction, exercising considerable latitude to support students as needed, consulting with supervisor in highly unusual or complex situations, or for sound judgment and accuracy. * Communication: communicate effectively with different groups and individuals to foster campus connections and coordinate undergraduate advising efforts. * Time Management: effectively manage projects under pressure, ensuring that deliverables are completed on time while maintaining high quality standards. * Tact and Discretion: handle confidential and sensitive information, including under the Family Educational Rights & Privacy Act (FERPA). * Institutional, state, and national knowledge of transition and transfer strategies, articulation, practices, policies, and processes. This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. |