Phlebotomist I

Equiliem
United States, Florida, Stuart
Oct 15, 2025
Position Overview We are seeking a compassionate and detail-oriented Patient Services Representative I (PSR I) to provide high-quality patient care and accurate specimen collection in a professional healthcare environment. The PSR I serves as the face of the organization, greeting patients, performing phlebotomy procedures, and ensuring specimens are properly prepared for laboratory testing. This role requires strong technical skills, exceptional customer service, and a commitment to maintaining patient confidentiality and safety. Job Responsibilities Perform daily specimen collection and processing activities accurately, efficiently, and on schedule under the supervision of the area supervisor Greet patients professionally and create a welcoming, trustworthy environment Draw quality blood samples from patients, including pediatric and geriatric populations, while following established safety and procedural standards Explain procedures clearly to patients to ensure comfort and understanding Prepare, label, and handle specimens according to established protocols to maintain integrity for lab testing Maintain accurate and complete documentation and records for all specimen collections Adhere to infection control and safety protocols to ensure a clean, professional, and secure work environment Demonstrate process excellence, confidentiality, and attention to detail in all patient interactions Promote a positive organizational image to patients, clients, employees, and the public Maintain flexibility to meet staffing needs, including working weekends, holidays, on-call shifts, and overtime as required Job Requirements Ability to deliver accurate, error-free work in a fast-paced environment Ability to work independently with minimal supervision Excellent phlebotomy skills, including proficiency with pediatric and geriatric patients Strong interpersonal and communication skills with a patient-centered approach Proficiency in keyboarding and data entry Flexibility to accommodate changing schedules and coverage needs, including weekends and holidays Education High school diploma or equivalent required Medical assistant or paramedic training preferred Phlebotomy certification preferred (required in California, Nevada, and Washington) Work Experience Minimum of 6 months of phlebotomy experience required; 1 or more years preferred Customer service experience in a healthcare, retail, or service environment preferred Prior experience with electronic data entry systems preferred Additional Job Details Must maintain compliance with all safety, infection control, and confidentiality standards Schedule flexibility required, including potential weekends, holidays, and overtime