Program Manager, Communications

Hourly Pay Range:

Program Manager, Communications

Position Highlights:

• Position: Program Manager, Communications
• Location: Evanston, IL
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 9am - 5pm
• Required Travel: n/a

Job Summary:

The Program Manager, Communications is a key strategic communications role focused on a high-priority, enterprise-wide initiative. This position leads the development and execution of integrated communications efforts that engage stakeholders, support change management, and ensure alignment across clinical, operational, and administrative teams. The ideal candidate will be both a strategic thinker and skilled tactician, experienced in navigating complex environments and delivering compelling, consistent messaging throughout the project lifecycle.

What you will do:

• Develop and implement integrated communications strategies that drive project-specific goals and align with overall strategic objectives.
• Anticipate and proactively address potential challenges, risks and opportunities - providing strategic counsel to Endeavor Health leaders and key stakeholders
• Facilitate open and transparent communication channels to foster trust and collaboration
• Partner with clinical, operational, and IT teams to ensure cohesive messaging and enterprise-wide alignment
• Support communications change management and large-scale transformation
• Lead and manage complex communications from inception to completion, ensuring on time delivery to the highest quality standards
• Develop detailed execution plans, timelines, and resource allocation
• Collaborate with teams to develop content toolkits, FAQs, leader talking points, training previews, and intranet content.
• Support governance processes for message intake, review, approvals, and sequencing
• Employ a journalistic approach to content creation, leading with curiosity and conducting thorough research - leveraging subject matter experts, industry knowledge and technology to craft accurate and informative narratives
• Translate complex, technical, or clinical concepts into compelling and accessible communications
• Develop engaging, multi-faceted content for deployment across a variety of communications channels
• Mentor and guide junior team members or matrixed contributors as needed.
• Foster a culture of accountability, collaboration, support and continuous improvement.
• Partner closely with communications leadership to align messaging, voice, and brand.

What you will need:

• Education: Bachelor's degree in communications, Public Relations, Journalism, or a related field required.
• Certification: n/a
• Experience: Minimum 8 years of progressive experience in strategic communications, project communications, or corporate communications. Experience leading communications for large-scale operational or transformation initiatives preferred. Experience working in healthcare or similarly complex, regulated environments is highly desirable.
• Unique or Preferred Skills:
• Deep understanding of strategic communications principles and best practices.
• Familiarity with change management, stakeholder engagement, and project communications frameworks.
• Knowledge of healthcare operations, enterprise transformation, or technology implementations is a plus.
• Exceptional writing, editing, and content development skills.
• Strong project management skills with the ability to manage competing deadlines and priorities.
• Skilled in stakeholder management and comfortable working with all levels of leadership.
• Expertise in simplifying complex information for broad audiences.
• Ability to translate complex topics into clear, concise, and engaging messaging.
• Ability to think strategically while executing tactically.
• Ability to adapt quickly, remain flexible in dynamic environments, and influence without authority.
• Ability to build influence and credibility across senior stakeholders and functional silos.
• Ability to connect the dots across initiatives and proactively identify communication gaps or conflicts.

Physical Demands: Sedentary work (exerting up to 10 lbs. of force occasionally and involving sitting most of the time with occasional standing and walking)

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.