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Patient Access Advocate I- Presbyterian- Rust

Presbyterian Healthcare Services
life insurance
United States, New Mexico, Albuquerque
1100 Central Avenue Southeast (Show on map)
Dec 23, 2025

Location Address:

9521 San Mateo NE , Albuquerque, New Mexico 87113-2237, United States of America

Compensation Pay Range:

Minimum Offer $:

15.58

Maximum Offer for this position is up to $:

21.19

Now hiring a

Patient Access Advocate I- Presbyterian- Rust

Summary:

Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient Access Account Specialist I.

The Patient Access Account Specialist I provides basic functions to financial clear patient accounts for government and commercial accounts prior to the date of service. Performs basic financial clearance functions, including insurance verification, authorization, collection and documentation of patient demographics, benefit analysis, and pre-service collections. The Patient Access Account Specialist I will ensure follow up on authorizations for scheduled and Urgent/Emergent procedures and admissions until date of service or discharge for admissions. The Patient Access Account Specialist I must possess a basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access to include HIPAA, EMTALA, and CMS guidelines of MSPQ. The Patient Access Account Specialist (PAAS I) monitors work queues for financial clearance and missing authorizations ensuring a payment source is identified and secured and there is a clean claim for billing.

Type of Opportunity:

PRN

Job Exempt:

No

Job is based :

Reverend Hugh Cooper Administrative Center

Work Shift:

Varied Days and Hours (United States of America)

Responsibilities:

Job Description
  • High school diploma, continued education preferred

  • External and Internal Non-Patient Access Candidates: Pass Patient Academy with passing score of 85% or higher

  • Previous completion and passing of Patient Access Advocate II and III Advancement test.

  • A minimum of 2 years of work experiences in healthcare setting within Patient Access and/or billing plus strong customer service background.

  • Strong knowledge and understanding of insurance and financial processing of accounts.

  • Proficient in EPIC ADT system

  • Specialty Certifications: CHAA, CHAM or other industry equivalent certification preferred

  • Pass annual competency exam for all areas of responsibility.

  • Requires general knowledge of the customer encounter process which may include registration, contract requirements, and coordination of benefits.

  • Knowledge in Microsoft Office Products.

Qualifications:

Additional Job Description

A minimum of 2 years of work experiences in healthcare setting within Patient Access and/or billing plus strong customer service background.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in ourPromise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
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