New

Technology Support Specialist

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Findlay
Oct 02, 2025
Associate Technology Support Analyst - Full-Time Opportunity Location: On-site \| Distributed Technology Environment Are you ready to be the backbone of a high-performing tech ecosystem? This role offers the chance to dive deep into a distributed IT environment where your skills will directly impact system performance, user experience, and operational efficiency. If you're a hands-on problem solver with a passion for technology and a drive to grow into a subject matter expert, this is your moment. What You'll Be Doing * Monitor system activity to ensure optimal performance and availability of business-critical IT services * Provide full-spectrum technical support-from software and hardware installation to troubleshooting and remediation * Develop and execute automation scripts and reporting tools to streamline operations * Collaborate with Site Reliability Engineering (SRE), Balanced Teams, and project groups to design and implement scalable systems * Support incident response and root cause analysis across local, global, and systemic issues * Contribute to the development of support tools, policies, and standards during the application lifecycle * Participate in blameless retrospectives and observability practices to improve system resilience * Eliminate repetitive tasks through automation and promote self-service solutions for users What You Bring * 3+ years of experience performing technical tasks in a professional IT environment * Associate's degree in MIS, Computer Science, or a related field * Strong troubleshooting skills and a proactive approach to problem-solving * Ability to quickly learn new technologies and train others effectively * Excellent communication skills and a team-first mindset * Experience with system integration and performance monitoring tools * Familiarity with ITSM policies and procedures * Bonus: Exposure to SCCM, automation scripting, and observability concepts Why This Role Stands Out * Opportunity to grow into a Subject Matter Expert (SME) and take on increased responsibility * Work in a fast-paced, collaborative environment where your contributions are visible and valued * Be part of a team that's focused on simplifying the tech ecosystem and reducing operational risk * Hands-on experience with cutting-edge tools and cross-functional collaboration If you're looking for a role where you can make a real impact, build your technical expertise, and be part of a team that keeps everything running behind the scenes-this is the opportunity you've been waiting for. Let's build smarter systems, together. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Findlay,OH. Application Deadline This position is anticipated to close on Oct 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.