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Thrift Store Manager

The Salvation Army USA Central Territory
United States, Michigan, Marquette
Sep 29, 2025

Our Thrift Store has a wide range of items that have been donated by people in our community. We are continually accepting donations and have great deals on items in our shop. Along with great prices, all dollars raised at our Thrift Store go right back into our Emergency Shelter programs and services. Apply now to make a difference in your community!

The Thrift Store Manager will manage the thrift store operations, including receiving and pricing donations. Oversees all employees and volunteers in the thrift store.

About the role:



  • Recruits, interviews and selects candidates for store positions, and makes hiring recommendations. Onboards, trains, supervises, schedules, monitors and evaluates the work performance of the store staff.
  • Prepare information for TSAMM entries for employee actions, equipment, and property matters for the store.
  • Ensures a clean and inviting store appearance. Displays merchandise to attract positive attention from customers, including seasonal displays.
  • Works with the head administrator to set monthly and annual sales goals; maintains sufficient stock and adjusts merchandise and sales approach to achieve those goals.
  • Maintains and reviews accurate records of shift receipts, including merchandise categories to identify opportunities to increase profitability.
  • Ensures income is deposited daily and ensures cash drawers are reconciled per policy.
  • Handles all customer concerns and complaints and communicates these with the head administrator.
  • Maintains a social media presence to advertise and engage with the public.
  • Will handle all logistics and operations of quarterly pop-up stores.


Education: High School Diploma or equivalent
Experience: Three years experience in a retail environment, including supervisory and management experience.
Certifications: Valid Driver's License with approval to drive from TSA's insurance carrier; DOT certification preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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