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Program Manager (Kempen)

Massachusetts Eye and Ear Infirmary - MEI
United States, Massachusetts, Boston
20 Staniford Street (Show on map)
Sep 24, 2025
Summary
Responsible for managing all aspects of a program and corresponding projects. Implements initiatives that support alignment with organizational goals and strategic planning. Leads the communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members.

Does this position require Patient Care?
No

Essential Functions
-Leads program and project teams and coordinates and delegates cross-project initiatives.

-Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.

-Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.

-Monitor program progress and proactively address deviations from plans, timelines, or budgets.

-Manages the program budget, ensuring responsible allocation of resources and adherence to financial guidelines.

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Experience
Program Management Experience 2-3 years required

Knowledge, Skills and Abilities
- Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
- Excellent interpersonal and communication skills, with the ability to engage and collaborate with medical professionals, faculty, and staff at all levels.

POSITIONSUMMARY:

Responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. Facilitates communication across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and support strategic improvements.

ESSENTIAL FUNCTIONS:

Assist in the day-to-day administrative tasks related to program management.

-Maintain accurate and organized program documentation, including project plans, reports, and correspondence.

-Assist in the planning and execution of events related to hospital programs, such as workshops, training sessions, and community outreach activities.

-Enter and manage program-related data, ensuring accuracy and completeness.

-Communicate with program participants and stakeholders, providing information, collecting feedback, and addressing inquiries.

-Provide assistance with the program's financial operations.

EDUCATION AND EXPERIENCE:

College graduate

Related Field of Study preferred

Experience
Administrative or program support experience. 0-1 year required

Knowledge, Skills and Abilities
- Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
- Basic financial/accounting skills.
- Strong oral and written communication skills.

  • Additional Job Description

Additional Job Description

WORKING CONDITIONS: Office environment.

PHYSICAL REQUIREMENTS: Standard office environment- long periods of walking, standing and sitting.

HIPAA Privacy Training and Sanctions

All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule are required by the Rule to receive training so that they have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities and of the group health plan's policies and procedures that impact on their job duties. Training on the requirements of the HIPAA Privacy Rule and the plan's health information policies and procedures under the direction of the institution's privacy officer is a pre-requisite for this position. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination. This description is intended to indicate essential tasks and levels of work difficulty that will be required of positions that will be given this title. It is not intended to limit or in any way modify the right of supervisors to assign, direct, or control the work of staff members under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned but that are of similar kind or level of difficulty.



Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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