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Insurance Risk Administrator

Goodwill of Central and Northern Arizona
life insurance, paid time off, paid holidays, 401(k)
United States, Arizona, Peoria
8679 W Ludlow Dr # #5 (Show on map)
Sep 24, 2025
2626 W Beryl Ave Phoenix Arizona, 85021,

Starting Pay:

$60,000.00 Annual

Position Description:

Supports and assists in identifying risk mitigation strategies by way of financial analysis, loss trending, forecasting and budgeting for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This position is also responsible for the collection of underwriting data and for the preparation of renewal materials for review; verification of data values, policy audit support, and oversight of the claim process initiation through timely disposition.

Essential Duties and Responsibilities:

  • Analyzes complex insurance financial information to create loss development forecasting, budgeting, gathering of underwriting information, preparation and completion of renewal materials, and payment processing. Makes recommendations to management on areas of improvement based upon analysis.
  • Ability to create advanced interactive variable financial models with measurement tools including net present value, (NPV), internal rate of return (IRR), and return on investment (ROI).
  • Reviews monthly loss run reports, completes loss run trending frequency/severity analysis and creates monthly reports to provide to all levels of management.
  • Collaborates with various internal and external partners in the insurance program's renewal Coordinates and assists with initial claim report completion and submission to administrator. Acts as the point of contact for internal and external customers throughout process, along with verifying completion of claim investigation and assisting in information gathering if needed. Prepares for and participates in quarterly claim reviews.
  • Handles administrative requests for new certificates of insurance and surety bonds.
  • Supports insurance program auditing function by providing auditors with data/underwriting value information/clarification as required.
  • Ability to understand and discern insurance policy and contract language construction, indemnification/hold harmless agreements, law application to claim scenarios, sound reserving principles.
  • Assists as needed in developing insurance program strategy, preparing data analysis for senior leadership, and creating presentation of trends.
  • Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Maintains regular and consistent in-person attendance.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • Bachelor's Degree in Finance, Accounting, Risk, Business or related field preferred, Experience may be substituted for Bachelor's degree
  • 3+ years Industry experience in Insurance, Claims, Safety and/or Risk Management preferred
  • Proficient in MS Office including Outlook, Word, and Excel.
  • Knowledge and application of claims best practices and aggressive claim handling.
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

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