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Sr. Representative, Accounts Payable (Hybrid - Norristown, PA)

Quest Diagnostics Incorporated
United States, Pennsylvania, Norristown
Sep 23, 2025
Job Description

Coordinate and expedite the processing of payment documents submitted to Accounts Payable by directing daily workflow for a huge accounts payable operations responsible for approximately 65,000 transactions per week valued at $65 million at the nation's largest lab and diagnostics company - Quest Diagnostics.



Responsibilities:
  • Coordinate daily workflow to meet required volume quotas for payment processing, correspond with customers, and facilitate scheduled reoccurring payments
  • Prepare Access templates for uploading invoices and summary bills into PeopleSoft
  • Analyze vouchers in error status and determine appropriate course of action to correct them
  • Analyze vouchers in match exception and work with Procurement, Materials and Suppliers for appropriate resolution
  • Evaluate and communicate identified problems and resolutions to Supervisor
  • Act as liaison between Accounts Payable and assigned customers to resolve Accounts Payable general ledger related questions as well as routine payment, statement, and unresolved supplier issues
  • Monitor, research and reconcile items on supplier statements
  • Ensure supplier accounts are current and accurately reflect liabilities
  • Review and research supplier refund checks, apply general ledger coding and submit for deposit
  • Process payments to suppliers via PeopleSoft Financials utilizing invoice, check requests, expense reports and other payee documentation
  • Interact/Correspond effectively and courteously with various levels of management, strategic suppliers, business unit executives and various other customers
  • Coordinate inter-departmental activities to ensure the adequacy of payment information for A/P processing (Procurement, Real Estate, Human Resources, Materials Management, Employer Solutions, International)
  • Complete documentation and perform procedures to set up vendors for payment
  • Participate in training and strategic planning sessions for process improvement, as well as other project related teams
  • Assist in system testing for process enhancements and system upgrades
  • Maintain Supplier Masterfile and supporting tax and banking documents


Qualifications:

Education:

  • High school diploma (Associates' Degree preferred)

Work Experience:

  • Minimum of two years accounting and/or accounts payable experience

Skills:

  • Demonstrated proficiency in the utilization of Excel spreadsheets, utilizing functions and pivot tables
  • Knowledge of word processing and database applications
  • High level of customer service skills
  • Strong written and oral communication skills
  • Skilled in PeopleSoft Financials application or comparable accounting system
  • Perform effectively in a team environment
  • Ability to multitask with keen organizational skills
  • Must be tenacious towards accuracy and detail

Other:

  • Exercise judgement regarding the priority of payments
  • Decide on the validity of outstanding issues and determine corrective measures as deemed appropriate
  • Analyze and redistribute payment documents based on accounts payable functional areas
  • Resolve problems for the various internal business units and external vendor population
  • Analyze payment documents to ensure all standard operating procedures are being adhered to


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