New

Customer Service Representative

TEKsystems
$20.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Portland
Sep 17, 2025
Seasonal Customer Service Representative Brands: Columbia Sportswear, Sorel, and Prana Location: Beaverton, OR Type: Seasonal (through February 2026) - Opportunity for conversion to perm. Schedule: Opening and closing shifts available during peak season (Oct 2025-Feb 2026) Training: Mandatory 3-week classroom training, Mon-Fri, 8 AM-5 PM Are you passionate about helping others and love the idea of being the voice behind iconic outdoor brands? Join our team as a Seasonal Customer Service Representative, where you'll deliver exceptional support to customers shopping for Columbia Sportswear, Sorel, and Prana. In this role, you'll engage with customers via phone and email, helping them find the perfect gear, resolve issues, and navigate their orders-all while providing warm, personalized service that reflects our commitment to quality and care. What You'll Do * Provide top-tier customer service through inbound/outbound calls and emails. * Assist with product questions, order tracking, billing, and account support. * Resolve customer concerns with empathy and professionalism. * Make thoughtful decisions to ensure customer satisfaction. * Engage in non-scripted, personalized conversations. * Stay up to date on product lines and seasonal offerings. * Demonstrate active listening and a helpful attitude in every interaction. What You Bring * 1+ years of customer service experience (retail or e-commerce preferred). * Strong computer skills and ability to multitask across systems. * Excellent communication and problem-solving skills. * Adaptability in a fast-paced, dynamic environment. * Team-oriented mindset and a genuine desire to help. * Familiarity with Columbia Sportswear, Sorel, or Prana is a plus-but curiosity and willingness to learn are key. * Comfort with giving and receiving feedback. Why Join Us? * Be part of a passionate team supporting beloved outdoor brands. * Gain valuable experience in a high-volume, customer-focused environment. * Potential for conversion-several consultants became permanent team members last season! If you're ready to bring your energy and customer service skills to a team that values warmth, quality, and adventure, we'd love to hear from you! Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portland,OR. Application Deadline This position is anticipated to close on Sep 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.