Security Officer - Front Desk - Full Time

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk - Full Time in Burbank, CA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial and more .

As a Front Desk Security Professional with Allied Universal at a leading organization in the manufacturing and industrial sector, you will be the first point of contact for visitors, employees, and guests. Your role is pivotal in helping to create a secure and welcoming environment by managing access control, verifying credentials, and assisting with visitor inquiries. You will utilize your communication skills to provide outstanding customer service while monitoring entry points and maintaining detailed records of all activity at the front desk. Your presence and professionalism will help to deter security-related incidents and contribute to a positive experience for everyone entering the location. At Allied Universal, we value agility, reliability, and innovation, and we are committed to supporting your growth as you deliver service with integrity and work collaboratively with a caring team. If you are passionate about making a difference and enjoy interacting with people in a dynamic setting, this opportunity is an excellent fit for you.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide exceptional customer service to employees, visitors, and guests at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and/or credentials as required.
• Assist with visitor management, including signing in guests and providing information or directions as needed.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Communicate clearly and professionally with staff, management, and/or emergency personnel as necessary.
• Maintain accurate records and logs of activities, incidents, and/or unusual occurrences at the front desk.
• Support Allied Universal and client personnel by maintaining a professional presence and helping to deter unauthorized activities at the location.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 6 months of security-related experience is required.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• A Guard Card or license is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.