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Branch Manager - Pullman CUB

Washington State Employees Credit Union
life insurance, paid holidays, sick time, long term disability, tuition assistance, 401(k)
United States, Washington, Pullman
Sep 16, 2025

WSECU is searching for a highly motivated and energetic leader who will bring their proven leadership skills and passion for people development and community to WSECU's Pullman CUB Branch located at the heart of WSU! You'll have the opportunity to join an established team with exciting new opportunities on the horizon. You will play an integral role in the growth of this exciting location, building a top-notch service-driven team, and representing WSECU in office and at various student and campus events throughout the year!

This position will be an integral part of growing our branch relationships with the community and members through networking and attending various functions while representing WSECU in the Pullman community.

Your day may include:

  • Effectively leading the daily operations of the branch and providing a positive leadership example
  • Coaching and developing employees to support WSECU's Brand Promise
  • Providing training to enhance product, sales and service skills
  • Conducting and observing coaching sessions and monthly routines
  • Ensuring branch is staffed at an efficient level to provide superior member service
  • Promoting teamwork by fostering positive communication, integrity, leadership, respect, recognition and accountability to enhance team unity
  • Attending and participating in regional meetings and providing staff coordination to support fellow branch needs
  • Organizing branch staff meetings
  • Working in partnership with WSU faculty & staff to offer products and services to current and arriving students
  • Attending and participating in WSU Parent & Student orientation events as well as WSU Welcome Week events to foster WSECU-WSU relationship and support student financial needs throughout the year
  • Availability to organize, attend and coordinate WSU week and weekend events

What you bring to the team:

  • High School graduate or equivalent, or greater
  • Minimum two (2) years of college or substitute leadership/supervisory experience, year for year
  • Minimum of one (1) year of leadership/supervisory experience
  • Two (2) years of experience in a retail or service-related position
  • Ability to find creative solutions to motivate employees for success
  • Strong interpersonal skills and ability to build rapport with existing team members
  • Ability to analyze information and form recommendations
  • Sales and customer service training
  • Team-building skills

Bonus Points if you have:

  • Financial institution experience
  • Branch operations experience
  • Campus / Branch partnership experience
  • Campus Card / Branch Card Services experience

Competitive pay: $77,888.99 - $107,433.08 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

  • The target starting pay for this position is $77,888.99 - $89,527.57 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
  • The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Where we're located: 1500 NE Terrell Mall, Pullman, WA 99163

When you'd work: Monday - Friday from 7:45 am to 5:15 pm, Saturday and Sunday weekend events, full time minimum 40 hours per week, with scheduling flexibility required to meet the needs of this exempt position

Perks: Here are a few benefits and perks we offer:

  • Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
  • Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
  • Part-Time employees accrue general leave, on a monthly basis
  • 11 Paid Holidays
  • Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
  • Employer paid Long Term Care plan for Part-Time employees
  • 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
  • Paid Volunteer Leave
  • Tuition Assistance
  • Employee Assistance Program & Employee Discounts
  • And, you get to work with some awesome people!

WSECU is honored to be recognized as the number one credit union in the state on Forbes magazine's list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding.

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We look forward to reviewing your application! All applicants must include a resume.Visa sponsorship not available.Contact us at 360-754-2118 with any questions.

We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.

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