SENIOR EPIC AMBULATORY/LAB ORDERS ANALYST- INSTALL

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Senior Epic Ambulatory/Lab Orders Application Analyst on our Install team supports the mission of OCHIN though complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member clinics. This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

Essential Duties

• Perform complex build and configuration within Epic Ambulatory Application for interfaced products as well as anything related to Orderable / Performable test or procedure.
• Prioritizes and collaborates on assigned work tasks and engages and communicates with contractor resources and Epic Verona resources to complete teamwork tasks and dependencies to meet milestones and deliverables on schedule
• Participates in planning, implementation and go-live activities for the assigned interface and project work which will include gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests
• Capable of scoping new interface related build for the orders side and document requirements for scalability and training of other staff
• Provides real-time task updates to all levels of the project leadership
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
• Serve as a subject matter expert (SME) on application across the organization.
• Lead and mentor other analysts on complex interdepartmental project work.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
• Lead trainings and workgroups for members.
• Mentor, coach, and train less experienced analysts.
• Develop and share workflow best practices.
• Travel up to 25% to support on-site software installations, 10-12 trips a year.
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.

• Work history in Healthcare IT is required.
• Bachelor's Degree (Health Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
• The ideal candidate will have a minimum of 5 years of experience as an Epic Applications Analyst, must have a minimum of 3 years of build experience.
• Epic Certification or Proficiency in Ambulatory or Order Transmittal is required.
• Experience with full-cycle implementation build is highly desired.
• Lab workflow experience is required.
• Intermediate proficiency in Microsoft Excel.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.
• Strong organizational and project management skills
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is 100% remote organization.? Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required up to 20-25% to support our member organizations on-site based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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