Planning Director

Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains "all in" on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.

As the Planning Director - Americas, you will lead all planning activities across Demand, Supply, Inventory, and Production for the Americas region. Your primary responsibility will be to develop and implement comprehensive planning and production plans that align with the company's strategic goals, ensuring timely and cost-effective delivery of high-quality product to our customers. You will collaborate with cross-functional teams including procurement, warehousing, logistics, production, and sales to streamline processes, maximize resource utilization, and improve on-time delivery.

By utilizing your analytical skills, strategic thinking, and interpersonal acumen, you will develop, implement, and sustain innovative solutions to reduce lead times, minimize risk, and improve on-time delivery. The ideal candidate has a passion for problem-solving, excellent communication skills, and a track record of delivering impactful results.

Responsibilities:

• Own and lead the planning strategy across the Americas, ensuring full integration of demand, supply, and inventory plans.
• Manage and develop the planning teams in the Americas, including demand planners, supply planners, and master schedulers.
• Ensure accurate demand forecasts in collaboration with Sales, Marketing, and Product Management.
• Translate commercial demand into supply and capacity plans aligned with operational capabilities and constraints.
• Lead the regional S&OP process, including scenario planning, risk mitigation, and executive alignment.
• Optimize inventory levels across sites and channels, balancing service, cost, and working capital.
• Partner with Manufacturing, Procurement, and Logistics to ensure synchronized planning and execution.
• Use planning tools and data analytics to drive performance visibility and continuous improvement.
• Monitor KPIs such as forecast accuracy, OTIF, inventory turns, and capacity utilization.
• Represent the Americas region in global planning forums and strategic projects.

Qualifications:

• 10+ years of progressive experience in supply chain, operations planning, or manufacturing.
• Proficiency in ERP and planning tools (e.g., Oracle, SAP)
• Strong analytical, forecasting, and scenario modeling skills
• Advanced Excel and data visualization (Power BI) desirable
• Exceptional cross-functional communication and leadership ability
• Strong business acumen with the ability to influence at executive level
• Service-oriented, flexible, solution-focused, and able to perform well under pressure
• Comfortable managing ambiguity and driving change in a complex, fast-moving environment.

Educational requirements:

• Bachelor's degree in Supply Chain, Operations, Business, Engineering, or a related field (STEM).
• MBA or APICS certification (e.g., CPIM, CSCP) preferred.

Interpersonal Characteristics Desired

• Strong communicator * collaborative mindset * empathetic * drives excellence * decisive * transparent * Influential and persuasive * Solution-oriented * business partner attitude

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