Administrative Assistant

• Handle customer communications via phone, email, and webstore support (password resets, navigation assistance).
• Track, monitor, and update order status; document notes and provide substitute options when needed.
• Coordinate with vendors, sales, and purchasing to ensure accurate and timely order fulfillment.
• Use multiple computer applications to manage orders and support web operations.
• Perform additional tasks to assist the web team as needed.

• Strong critical thinking, research, and attention to detail
• Ability to multitask while maintaining professionalism
• Effective verbal, written, and active listening communication skills
• Excellent customer service skills
• Patience and clear speaking abilities

• Medical, dental, vision, and life insurance
• Short-term disability
• 401k plans
• Weekly pay is available every Friday | Earned Wage Access (access a portion of your earned wages before your payday)
• Employee discount programs
• Referral bonus potential

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