Solutions Architect, Cloud Solutions

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

• Collaborate with other project teams on technical solutions and help improve Presidio's Intellectual Property.
• Maintain a working knowledge of the core products, programs, and operational processes relevant to Presidio's cloud services model.
• Be responsible for driving cloud consumption growth and retention of Presidio's existing cloud customer base.
• Perform general post-sales support, working in conjunction with cloud support resources both internal and partner.
• Serve as the cloud platform point-of-contact for reactive post sales cloud platform activities. These activities include:
  
  
  
  • Coordinating & completing customer onboarding.
  • Working directly with both technical and financial members of customer organizations.
  • Creating cost and usage reports based on customer requirements, set up budgets and alerts, and offer additional insight into costs and potential savings as requested.
  • Performing cost / performance analysis upon customer request.
  • Reviewing AWS account management & governance best practices.
  • Uncovering areas of future cloud growth and positioning Presidio capabilities.
  • Assisting in defining cloud platform account strategies based on client consumption patterns.
  • Driving services activity & pipeline by understanding customer needs and positioning relevant solutions and services.
  
  
  
  
• Develop close relationships with Presidio account managers, technical account managers, national cloud team members, and partner resources.
• Remain educated on new services, technology, and programs from relevant cloud vendors.
• Gain an in-depth understanding of internal operations processes to:
  
  
  
  • Assist wherever needed to complete internal and external requests.
  • Review and optimize processes as necessary.
  
  
  
  
• Present at customer events and travel to market as needed.
• Be available outside of normal business hours if necessary to assist in the rare event of a critical time sensitive customer related matter.
• Be willing to participate in a team "on-call" schedule if the future need arises.

• A bachelor's degree or the equivalent experience and/or military experience.
• 10+ years of experience in the technology industry.
• Exploratory knowledge of designing and implementing cloud solutions.
• Exceptional verbal and written communications skills along with the ability to work quickly and effectively across internal and external organizations.
• The ability to triage incoming requests and respond in a timely manner.
• The ability to work independently and in a team environment.
• The ability to multi-task while working on several simultaneous initiatives.
• The ability to work closely with customers in a professional manner.
• Good working knowledge of all Microsoft Office Products.
• Comfort with technology and quick to pick up new software programs and services.

• 
  Current AWS Certified Cloud Practitioner
  

Your future at Presidio

JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.