Lead Community Building Assistant

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Blackburn Center is an innovative program that will offer integrated housing, health care, and employment services with the long-term goal of eliminating homelessness. We seek to change how these services are delivered to all people, especially vulnerable populations.

The Blackburn Center Lead Community Associate performs a variety of specialized semi-skilled/skilled cleaning tasks and minor maintenance repairs in support of the Blackburn Center Housing Department. This position is responsible for cleaning and maintaining the interior and exterior of the Blackburn Center, parking area and their surrounding grounds. This position also monitors building activities and is an integral member of the Blackburn property management team

Schedule: Monday - Friday 7:00am to 3:30pm

Location: Blackburn Center, 12121 E. Burnside St. Portland, OR 97216

Compensation: $20.17 per hour

MINIMUM QUALIFICATIONS:

• Must have a High School diploma or GED or be able to obtain within one year of hire.
• Must have an active Oregon Department of Agriculture Pesticide Apprentice License or obtain within one year from date of hire.
• Must have 6 months experience and/or training in building maintenance, interior/exterior janitorial and grounds work.
• Must attend 8 hours of continuing education classes yearly in order to renew ODA Pesticide Apprentice License.
• Must pass a pre-employment drug screen and background check.
• Must be able to read, write and understand English.
• Must have basic computer skills including Word, Excel, Email, and basic file management.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodations.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Ace of 1988.An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol
• Must possess a current driver's license and pass a DMV background check within 90 days of hire. Must be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial driver training and an annual recertification training.
• Will be required to carry a CCC issued smart phone and abide by CCC's phone policy.
• Must adhere to agency's nondiscrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide training and support to new and existing Residential Community staff as needed and when directed.
• Perform a variety of janitorial services to maintain the interior and exterior of commercial, institutional and residential buildings, parking structures and their surrounding grounds.
• Maintain a comfortable, safe and sanitary living environment in the residential building.
• Perform preventative pest control treatments of vacant turnover units (once licensed as an ODA Pesticide Apprentice.)
• Maintain common area flooring including but not limited to vacuuming, scrubbing, stripping, mopping and waxing floors.
• Perform detailed cleaning including bio-hazards/pest control and special projects.
• Identify pests such as roaches, ants, bed bugs and rodents and report to the Blackburn Center Residential Community Manager.
• Promptly perform follow-up cleaning after pest control treatments, including vacuuming of pests and disposal of bed bug infested property.
• Performs dump runs as necessary.
• Assist with full building inspections including but not limited to pests and general maintenance conditions.
• Perform minor upkeep, room inventory and vacant room and/or unit preparation tasks.
• Perform routine upholstery care as needed.
• Safely and properly operate and maintain hand tools, power tools and special industrial cleaning equipment.
• Safely and properly use residential and commercial cleaning chemicals.
• Perform tasks including but not limited to: cleaning and maintaining of all common areas of the building, including cleaning windows, trim, blinds and/or shades, doors and trim, floors, cabinets, countertops, appliances and fixtures.
• Perform garbage removal and recycling.
• Responsible for the ordering of cleaning supplies, supply inventory and tracking.
• Responsible for keeping management informed of supply and equipment needs. Report hazardous or emergency conditions to Supervisor.
• Conduct regular and periodic inspections of common areas.
• Assist Residential Community Manager with customers' key responsibilities.
• Properly and safely operate cell phone or two-way radio.
• Greet and answer queries from residents and building visitors and provide information and updates to staff.
• Assist with answering of phone calls, direct to appropriate staff, take messages, and promptly deliver notices and other documents as and when assigned.
• Maintain daily shift logs, update building rosters, and other reports.
• Monitor security cameras as and when assigned.
• Collect random and required observed urinalysis as assigned by supportive housing or property management administrative staff.
• Update lobby area with appropriate health and social services related information as and when directed.
• Inventory, label and store tenant property.
• Adhere to safety policies and procedures.
• Work as a member of the Blackburn Center multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated services.
• Actively participate in the integration of services at the Blackburn Center and identify new opportunities to improve collaboration between and within service and care teams while carefully following information-sharing guidelines.
• Proactively identify opportunities for improvement within Blackburn Center workflows and logistics. Participate in review of Blackburn Key Performance Indicators; review and contribute to continuous improvement opportunities and plans.
• Build understanding of and appreciation for diversity among Blackburn Center clients and support their connection to culturally responsive and culturally specific services as requested.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Perform other duties as and when assigned.

SKILLS AND ABILITIES:

• Knowledge of proper method of cleaning practices and equipment used in janitorial.
• Knowledge of and experience in light maintenance and repair.
• Ability to effectively and courteously communicate and interact with a wide variety of people, including tenants, clients, co-workers, corrections personnel, police, merchants, the general public, and supervisor on the telephone and/or in person.
• Ability to consider the impacts and outcomes for underserved communities during decision-making processes.
• Ability to consider impacts of systems of oppression, structural racism, and individual bias on client outcomes.
• Ability to manage time and meet deadlines.
• Ability to communicate clearly and concisely both verbally and in writing and to understand and to follow verbal and written instructions.
• Detailed oriented; ability to maintain accurate records and necessary paperwork.
• Ability and willingness to learn new skills, train and apply training instruction to other staff as needed.
• Ability to promptly de-ice common areas in the event of inclement weather.
• Ability to work independently or as a team member and to establish priorities with minimal supervision.
• Ability to display a non-judgmental attitude.
• Ability to use computers for basic functions, or ability to be trained in their use.
• Ability to work and maintain professional composure in an environment where people may be hostile, abusive, or combative.
• Professional maintenance of appropriate boundaries.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Sufficient manual dexterity and physical ability to perform assigned cleaning and maintenance tasks and to pull, lift and move heavy objects, cartons or equipment.
• Knowledge to apply applicable safety policies and procedures, including Material Safety Data Sheets (MSDS).
• Ability to apply workplace and job-site safety standards.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

BENEFITS: Central City Concern offers an incredible benefits package to our Regular/FT employees

• Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
• 11 recognized Holidays and 2 Personal Holidays.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.