Custodial Services Supervisor

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $85,000 - $95,000

Position Summary

Reporting to the Manager for Custodial Services, the Supervisor is primarily responsible for delivering a quality and reliable custodial services program to the academic and administrative units on the Morningside Campus.

Responsibilities

• Supports the programmatic and fiscal strategy for achieving departmental goals.
• Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner.
• Assists the Manager in developing priorities to realize departmental objectives.
• Manages workload across the unit to ensure a timely and quality response to requests for service.
• Determines the most effective manner to allocate resources during periods of peak demand.
• Administers performance standards to meet the service expectations of a broad client base and productivity measures to identify and track progress and customer satisfaction. Continually assesses performance through established standards and applies corrective measures as required.
• Coordinates development and implementation of custodial programs, routines, and schedules. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly.
• Supports the Manager and works closely with other managers and supervisors across Facilities Management to ensure a well-coordinated effort to maximize the provision of complementary services.
• Supports safety programs for the continual maintenance of a safe workplace and a safety-conscious staff.
• Involved in managing parts and materials inventories for the shops to ensure adequate stocking levels.
• Works with the Manager of Special Events to coordinate coverage for special events.
• Participates in the hiring, training, evaluation, and termination of staff as required.
• Interprets the collective bargaining agreement and resolves issues that may arise.
• Evaluates and makes recommendations on equipment, supplies, and procedures.
• Ensures that all custodial activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines.
• Performs other related duties as required.

Minimum Qualifications

• Bachelor's degree and/or its equivalent.
• A minimum of three to five years' experience in positions of increasing responsibility in custodial services or a related field, preferably in a large complex organization.
• Experience managing staff required.
• Excellent interpersonal and written communication skills required.

Preferred Qualifications

• Computer literacy preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.