Academic and Student Affairs Advisor

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $70,000 to $76,000

Position Summary

The Academic and Student Affairs Advisor will join our Industrial Engineering and Operations Research (IEOR) team with Columbia Engineering as an Academic and Student Affairs Advisor, where you'll play a pivotal role in coordinating the academic and student affairs functions within the IEOR Department. Reporting to the Director of Academic and Student Affairs, you'll oversee a variety of essential tasks, including:

• Academic and Student Affairs:
  
  
  
  • Manage academic affairs for undergraduate (BS), graduate (MS, PhD), and minor programs, supervising student organizations, maintaining databases, processing OPT/CPT requests, addressing student inquiries, scheduling classes, and coordinating graduation clearances and awards.
  • This role also supports the operation and functions of undergraduate major tracks and minors, including Entrepreneurship, along with assisting in the management of our IEOR degree programs.
  
  
  
  

Responsibilities

(55%) Academic and Student Affairs

• Coordinate student onboarding activities, including admissions yield, orientation, and academic advising.
• Co-supervise undergraduate student organizations, such as CUInforms.
• Oversee undergraduate special events, including Senior Design Expo, BS open house, Major Declaration events, and Academic Resource Fair.
• Conduct advising town halls, advising sessions, and related program seminars for undergraduates and master's; includes combined plan students and registration advising every term.
• Maintain student database of advising notes, advisor assignments, and related documentation.
• Host open office hours to assist students with academic and student-related inquiries; address student inquiries in a timely manner, and escalate urgent issues to the team.
• Conduct midterm and end-of-semester grade reviews and related monitoring of our BS and MS students; escalate students in danger of failing to the Departmental leadership.
• Process OPT/CPT requests, assist students with maintaining visa status (F1 and J1).
• Oversee the graduation clearances of BS students; support the graduation clearances of MS students.
• Coordinate the nomination and presentation of BS and MS graduation awards.
• Assist with scheduling classes (fall, spring, and summer), request/obtain the necessary support resources, including classrooms, exams, technology, and exam proctoring services.
• Co-serve as Departmental Liaison for University-level offices, such as Office of Disability Services, Counseling and Psychological Services, International Students and Scholars Office, SEAS Academics, Center for Student Advising, etc.
• Distribute academic/student affairs-related correspondence to students.
• Monitor and respond to emails sent to the Departmental email addresses: info@ieor.columbia.edu, admit@ieor.columbia.edu, forms@ieor.columbia.edu, advising@ieor.columbia.edu.
• Support the editing/publishing of the Departmental bulletin.

(15%) Graduate Admissions

• Address prospective student inquiries in a timely manner and escalate urgent issues to the Assistant Director.
• Support the editing of the Departmental website as it relates to graduate admissions.
• Support yield activities to converge to the predetermined class size, including open house.
• Co-coordinate nominations and selection of student ambassadors.

(10%) Faculty Search

• Co- coordinate search schedules, meetings, and presentations in collaboration with the coordinator.
• Co-Liaise with IEOR faculty on search-related activities.

(15%) Administrative and Operations

• Monitor the front desk reception area to timely direct student and visitor traffic.
• Assist with various Departmental large-scale events.
• Web/technology support (i.e., maintain the student database, website, and school-related systems, such as COI, Vergil, Canvas, SSOL, and reporting functions).

(5%) Other related duties, as assigned

Minimum Qualifications

• Bachelor's degree required.
• Minimum of 2-4 years of experience in student/academic affairs and admissions, with a demonstrated workload of at least 200 students or experience handling a high number of complex cases preferred.
• Experience in higher education in an academic advisory role, with a proven ability to navigate administrative burdens to accomplish tasks.
• Familiarity with administration operations in case workloads, including the ability to identify and analyze trends in the academic/admissions process.
• Understanding and appreciation of student and academic affairs, departmental program curriculum and requirements, and web management and administration.
• Strong computer literacy/proficiency required, including proficiency with Google Suite, MS Office, publishing software, etc. Experience with student services database software and online resources preferred.
• Ability to work independently and under pressure, with a high level of attention to detail. Must be able to prioritize multiple tasks with minimal supervision.
• Ability to collaborate effectively with team members while also knowing when to work independently.
• Exercise good judgment and flexibility, with a student-wellness mindset. A positive, mission-oriented, forward-thinking attitude and a sense of humor are essential.
• Effective and tactful communication skills with staff, faculty, students, employers, and alumni.
• Excellent command of English, both verbal and written, is required.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.