New

Dealer Services Specialist II (Manheim Omaha)

Cox
parental leave, paid time off, paid holidays, 401(k)
United States, Nebraska, La Vista
Aug 20, 2025
Drive Dealer Success: Be the Sales Lane Specialist at Manheim Are you the kind of person who thrives in a fast-paced environment, knows how to keep operations humming, and enjoys building strong relationships with customers? Manheim is looking for a Dealer Services Specialist who can keep our auction days running like a well-oiled machine-both in-lane and online. What You'll Be Doing Auction Day Operations: You'll be the point person on sale days-assigning run numbers, repping vehicles on the block, working the "IF" counter, and promoting services like Manheim Certified. Customer Engagement: Work directly with dealers to ensure their vehicles are ready for sale and their expectations are met. You'll be their trusted partner-onsite, online, and over the phone. Product Education: Help dealers get the most out of Manheim's tools-Simulcast, OVE, Manheim.com, and more. You'll provide training, guidance, and support to maximize their success. Inventory Management: Load listings, track vehicles, coordinate with recon shops, and ensure everything is sale-ready. You'll be the behind-the-scenes expert making sure nothing falls through the cracks. Problem Solving: Troubleshoot issues, resolve service concerns, and keep communication flowing between customers, sales teams, and operations. Why This Role Matters You're not just supporting the sale-you're driving it. Your work ensures that every vehicle gets the spotlight it deserves and every dealer walks away satisfied. You'll be part of a team that values professionalism, customer service, and operational excellence. Highlights Be at the center of the action on auction days. Build lasting relationships with dealers and internal teams. Use your organizational skills and tech savvy to make a real impact. Join a company that values safety, service, and your growth in the automotive industry. Perks? You bet: Here's a sneak peek at the benefits you could experience as a Cox employee: Competitive pay with opportunities for sign-on bonuses if applicable. Once you're on board, earn referral bonuses. Amount varies based on job type. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 10 days of free child or senior care through your complimentary Care.com membership. Generous 401(k) retirement plans with up to 8% company match. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our awesome healthcare benefits. Who You Are You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer: Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus. Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Ready to take the wheel and steer your career forward? Apply now and become a key player in Manheim's dealer success story. USD 19.57 - 29.38 per hour Compensation: Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.