Student - Communications Assistant

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

SNHU's Office of External Affairs and Communications (OEAC) is seeking a motivated, reliable student worker with strong writing skills and excellent attention to detail. As a Communications Assistant, you'll assist the communications team with inbox management, writing and editing, research, project management, and general communications support. This is a great opportunity for a student who wants to gain hands-on experience in the communications field.

Learning Outcomes:

• Gain experience using a communications toolkit to craft responses and draft new talking points that support consistent messaging.
• Develop familiarity with communications and project management software.
• Strengthen writing, copyediting, and research skills.

Essential Duties and Responsibilities:

• Inbox Management: Respond to student inquiries about university-verified achievements and SNHU's student success platform, Merit.
• Writing & Content Development: Build content in Salesforce Marketing Cloud for scheduled communications, offer content suggestions, assist with drafting written content, upload content to digital communication channels, and provide general writing and editing support.
• Quality Assurance: Support content review and proofreading processes to ensure messages meet SNHU's editorial standards and are error-free.
• Research & Data Reporting: Conduct research, compile data reports, and gather supporting materials to inform team decision-making and communication strategies.
• Project Management: Build and maintain projects in the team's project management software, Wrike.
• Other duties as assigned.

Minimum Qualifications:

• Current enrollment in classes as part of a SNHU degree program.
• Preference will be given to NH-based candidates pursuing a degree or concentration in Communication, Marketing, Creative Writing and English, Liberal Arts, or a related field.

Work Hours:

• The team's typical office hours are Monday - Friday, 8 am - 4:30 pm, with coverage for events on nights and weekends as needed. Hours for this position will not exceed 20 hours per week, and the schedule will be set with the supervisor week to week, based on the needs of the department.
• Approximately 5-10 hours per week to be completed on-site at SNHU offices on campus or in downtown Manchester (55 South Commercial Street). Reliable transportation is required.
• Flexibility to complete remaining hours remotely.

Please submit a cover letter, resume, and writing sample along with your application.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation