New

Ambulatory Float Triage Nurse Per Diem BWH

Brigham and Women's Hospital
United States, Massachusetts, Boston
75 Francis Street (Show on map)
Aug 20, 2025
The Staff Nurse will be responsible for: Providing nursing support and care to patients within the Ambulatory Med/Surg Specialties & Float Pool. Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers. Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Division of Ambulatory Medical-Surgical & Specialties. Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling. Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team. Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards. Working in a normal office setting; work entails extended periods of sitting and fast-paced, phone-based care. Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested. Working collaboratively to provide excellent care to patients and families in the safest environment. Other duties as assigned by the supervising physician or leadership team. To qualify you must have: Education: Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses and external applicants. Experience: 1. Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting. (Experience only in an ambulatory procedural or emergency room area not sufficient.) 2. Experience with telephone triage and telephone-based clinical assessmenttechniques is required. (This is the safe, effective, and appropriate disposition of health-related problems and includes:assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions, and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergency situations, and assuring continuity of care.) 3. Experience with in-person triage and clinical assessment techniques of an adult patient within the last 4 years is required. 4. Experience in an Ambulatory Medical Specialty (not procedural) area with patient care delivery as an RN is strongly preferred. 5. Must be comfortable with all aspects of patient care in person and via telephone. 6. Experience with team-based care preferred. 7. Case Management experience preferred. The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.