New

Desktop Support Technician

TEKsystems
$15.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Louisiana, Monroe
Aug 17, 2025
Description We are looking for qualified Tier I Desktop Support resources to join their team on a 6 month (to start) contract. Requirement of having at least 1 year of IT experience even with either degree. The Desktop Tech team provides tier I support tickets that are escalated from the Helpdesk and will be customer facing at the client site to support any hardware / software issues, installs, upgrades, etc. Candidates need to have a familiarity with hardware, working tickets, and utilizing Active directory. They will troubleshoot hardware and software issues, complete new asset request, perform upgrades, etc. They follow a centralized processes for building out laptops, desktops, and thin clients. They are heavy on thin clients (Editing, configuring, setting it up.) They have wall cabinets (cabinet mounts on wall with motor that goes up and down, keyboard tray that comes up and down). The team will also support mobile devices and iPhones, desktops, laptops, printers, etc. Need to be able to look up machines in Active Directory, OU associations, etc. Windows 10 / Windows 11 environment. and uses ServiceNow as their ticketing system. This position will start off focused on tickets to get them acclimated to the environment, and techs can also volunteer for certain projects as well. Skills Desktop, Troubleshooting, Active Directory, Hardware, Technical support, Customer service, Office 365, Windows 10, Printers, O365, Install, Ticketing system, Imaging, Deployment, Servicenow, Outlook, Hardware support, Desktop hardware, Printer support, Microsoft, Hardware/software, Hardware troubleshooting, Microsoft office, Phone support, Win10, Help desk support, Mobile device Top Skills Details Desktop, Troubleshooting, Active Directory, Hardware, Technical support, Customer service, Office 365,Windows 10,Printers,O365,Install,Ticketing system, Imaging, Deployment, Servicenow, Outlook, Hardware support, Desktop hardware, Printer support, Microsoft. Pay and Benefits The pay range for this position is $15.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Monroe,LA. Application Deadline This position is anticipated to close on Aug 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.