Clinic Front Desk Administrator

Child Advocacy Center

Must be available to work at each CAC location as needed

Provide general/routine administrative and office support to the Clinical, Forensic, and Training units that includes a broad range of duties to include:

• Email correspondence
• Answering phone calls and checking main phone line for voice messages.
• Transferring phone calls to appropriate contacts
• Making copies
• Monitoring incoming faxes and distributing appropriately
• Scanning client files into database
• Processing, sorting, & distributing office mail
• Completing cab requests for clients when needed
• Reviewing clinician calendars and ensuring that all schedules are up to date
• Updating clinician schedules in main calendar on a daily basis
• Updating Electronic Health Records calendars as needed
• Monitoring room space at the center and booking rooms for students/staff
• Greeting clients and guests arriving at the center
• Directing visitors and notifying staff of appointment arrivals
• Watching children in waiting area and ensuring their safety
• Ensure that the waiting area is cleaned at the end of each day
• Restocking office supplies
• Completing closing procedures for Agency on a daily basis

Manage financial processes through University systems to include:

• Submitting One Card (credit card) payments to vendors
• Reconciliation of Department credit card and Student credit Card charges
• Submitting payments via payment request/ non-catalogue
• Responsible for all orders of office supplies and project-specific requests
• Responsible for inputting and managing Requisitions through procurement
• Process expense reports and input accounting information for staff

Performing other duties and responsibilities as deemed necessary and appropriate by the Business Administration Manager or Executive Director

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Monday - Thursday 11am-8pm, Fridays 9am-5pm

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Eligibility for certification as required by regulatory agencies is necessary.

• Previous work experience with children, adolescents, and families

Salary Range: $16.00
Grade: GGS- 005
University Title: Clinical Technician I

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers:
  https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.