Operations Human Resources Manager - Little Rock, AR

The Operations Human Resource Manager is a highly engaged HR business partner for our manufacturing and distribution facilities in North Little Rock/Maumelle AR areas. This position will be an integral part of the team responsible for staffing. This role requires an extremely perceptive person that is well versed in providing HR expertise and will partner with operations to build and maintain employee culture. This position will have direct reports and will report to the Vice President of Human Resources.

Job Responsibilities Include:

Talent Acquisition:

• Leads talent acquisition efforts for operations and partners with operations management to recruit, select and onboard new employees.
• Uses the company's applicant tracking system, ADP's Recruiting Management, to facilitate all talent acquisition efforts and to ensure compliance with all hiring practices, policies and OFCCP regulations.

Business Support:

• Actively engages with the business/function to learn about key issues/challenges, works with business leaders on the plan of action to resolve and/or prioritize.
• Participates in the business discussions to proactively bring forward HR solutions to help drive the business and talent agenda forward.
• Responsible for managing projects designed to add value to the operations function.
• May facilitate employee training programs to various levels within the organization.
• Conducts employee roundtables/town halls in support of company's employee engagement initiatives.

Employee Relations:

• Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Partners with operation management on employee related initiatives to include but not limited to, performance management, onboarding, random substance abuse testing, etc.
• Provides guidance and assistance to employees and management regarding interpretation, compliance, and enforcement of Human Resource policies and procedures, state and federal laws including ADA, FMLA and Workers Compensation.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Provides day to day performance management guidance to operations leadership (coaching, career development, disciplinary actions).

• Direct interaction with operations employees and management on multiple shifts and at various locations to provide superior Human Resources support.
• Recommends policy and practice changes in support of continuous improvement.
• Communicates information and helps to answer benefit, payroll and timekeeping related questions.
• Manages the administration of the employee performance management process for all hourly operations team members.
• Performs other functions as required.

Qualifications:

• A bachelor's degree in Management, Human Resources, Psychology or related field and 5+ years human resources experience; or any like combination of education and experience.
• Human Resource experience both in a corporate and manufacturing environment is strongly preferred
• Experience managing the employee relations and talent acquisition functions for a major division of an organization.
• Certification in Human Resources strongly preferred.
• Firm understanding of employment laws.
• Strong ability to help resolve employee issues and concerns.
• Extremely proficient in Microsoft office suite products.
• Strong analytical skills
• Experience with ADP Workforce Now, Recruiting Management and Enterprise eTime a plus.
• Excellent professional written and verbal communications skills.
• Strong attention to detail and sense of urgency.
• Strong organizational and administrative skills.
• Strong initiative, ability to anticipate issues proactively.
• Proven ability to manage projects from initiation through delivery.