Sales Support Representative

Job Summary

NATURE OF WORK

Responsible for providing sales support for assigned Sales Directors, Account Managers, Regional and Global Account Managers. Sphere of activity encompasses working with our sales organization and customers to coordinate, communicate and distribute critical data to both internal and external customers.

QUALIFICATIONS

• Self-motivated individual with a customer centric mindset
• Minimum of 2 years of experience in the food industry
• Up-to-date knowledge of the IFF product line portfolio preferred
• Proficient in MS Word, Excel, PowerPoint and Salesforce.com
• Excellent communication, interpersonal and organizational skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the collection of document requests, both standardized and customized
• *Independently takes care of Customer and Sales Account Managers requests for information on products and literature, such as Product Descriptions, Material Safety Data Sheets, Kosher Certificates, and Questionnaires as requested.
• Insure accurate and timely communication with internal and external customers.
• Accurate and timely completion and reporting of work and results
• Work closely with Account Managers and customers to meet the timelines for the delivery of the customer requests
• Responsible for being a back-up in the absence of other Sales Support Reps on the team
• Develop strong relationships internally and externally. Maintain conscientious and positive inter-departmental communications
• Manage requests through SFDC and through third party sites (e.g., TraceGains)
• Maintain a resilient can-do mentality and drive actions to deliver on customer expectations
• Arrange for Samples to be sent to customers when requested by account managers

This position reports to the Sales Support Supervisor and Sales Coordinator Manager. Preferred locations are New Century, St Louis, or South Brunswick,

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more