Learning & Inclusion Specialist

Education

Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field required.

Experience

3-5 years of experience in organizational development, human resources, project management, or a related field.

Knowledge, Skills, and Abilities

• Strong project management skills with the ability to handle multiple priorities and deadlines.
• Proficiency in survey platforms (e.g., Qualtrics, SurveyMonkey), LMS systems, and data visualization tools.
• Experience with e-learning development tools such as Articulate Storyline or Rise preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to collaborate with diverse teams.
• High attention to detail and analytical thinking.
• Experience working in a complex or matrixed organization preferred.
• Familiarity with DEI-related program support and ERG structures preferred.

Principal Duties and Responsibilities

Employee Engagement & Surveys

• Administer, track, and analyze employee engagement and pulse surveys.
• Collaborate with key stakeholders to identify action plans based on survey data.
• Prepare presentations and reports to share survey insights and engagement trends.

Committee & Program Management

• Manage cross-functional planning committees for organizational initiatives and events.
• Serve as the primary point person for Employee Resource Groups (ERGs), supporting their operations, communications, and growth strategies.

Workforce Development & Training

• Conduct learning needs assessments to identify competency gaps across the organization.
• Support the design, development, and delivery of training programs using tools such as Articulate and other e-learning platforms.
• Manages the annual mandatory compliance training cycle and track completions.
• Partner with subject matter experts to produce engaging and effective learning content.

Data Analysis & Reporting

• Collect and analyze workforce data related to attendance, training participation, and employee engagement.
• Develop and maintain dashboards or reports to communicate findings and trends.
• Analyze data to make recommendations for improvement efforts and strategic planning.

Event Planning & Logistics

• Plan and manage in-person and virtual events such as training sessions, engagement activities, town halls, and recognition events.
• Oversee event logistics including communications, scheduling, materials, and vendor coordination.
• System owner for New Employee Orientation.

Program Management & Facilitation

• Designs and facilitates training and learning programs.
• Creates catalog courses and manages online marketing materials for the department.

Licensures, Certifications

Professional certification (e.g., SHRM-CP, CPTD, or PMP) a plus.

Working Conditions

Some travel may be required for event support or training facilitation.

All roles must demonstrate GBMC Values

GBMC Values

Value Description

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.