Program Manager II

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

At PitchBook, the Program Manager II plays a key role in driving operational excellence, strategic alignment, and program delivery across cross-functional initiatives. Sitting at the intersection of strategy, operations, and execution, this role manages operational rhythms and organizational priorities to ensure teams stay aligned, efficient, and focused on what matters most.

You'll partner closely with stakeholders across Revenue Operations and Enterprise Technology to champion process improvements, enhance operational workflows, and manage the coordination of priorities, deadlines, and strategic initiatives. This role is ideal for someone who thrives on driving delivery, providing clarity in ambiguity, and connecting teams through thoughtful and proactive program management.

Primary Job Responsibilities:

• Work with leaders across Revenue Operations and Engineering teams to align product delivery and operations processes
• Support the creation and maintenance of Revenue Operations Product roadmaps across the 3 operations teams (Sales/Customer Success Ops, Marketing Ops, and Finance Ops) working with the product and operations leadership of these teams
• Proactively identify blockers, risks, and key decisions to keep teams moving forward on delivering to their roadmaps and operational commitments
• Drive consistency by standardizing and promoting best practices for delivery across Product, Engineering, and partner functions
• Create and maintain clear documentation, dashboards, and metrics to track program progress and results
• Lead process improvement initiatives to boost efficiency, reliability, and business outcomes
• Train new employees and refresh existing employees on RevOps processes and culture
• Run regular operating cadences, QBR reviews, OKR reviews, business updates, and quarterly planning
• Manage the organization's delivery calendar, program trackers, and executive reporting to ensure smooth coordination of priorities and deadlines
• Support culture initiatives and operational improvements and changes within the Revenue Operations team driven by RevOps or Enterprise Technology Leadership
• Build trusted relationships and lead by influence, partnering with globally dispersed teams of all seniority levels
• Coach teams on Agile practices to improve planning, delivery, and team efficiency as defined by the team's operating model
• Spot process gaps and lead improvements that enhance delivery and performance
• Collaborate with Program Managers and Technical Program Managers to continuously improve program management tools and practices in RevOps and within PitchBook
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelor's degree
• 3+ years of professional work experience
• 2+ years working in product delivery, Agile, Scrum, or Kanban environments as a program manager or similar role
• Experience managing cross-functional programs and a solid understanding of program management fundamentals
• Experience coaching teams in Agile software delivery practices
• Proven success building and leading cross-functional improvement projects with measurable outcomes
• Strong relationship builder with the ability to work across global teams and lead through influence
• Analytical mindset and comfortable using data to inform decisions and reporting
• Skilled at managing competing priorities, ambiguity, and driving focus where needed
• Self-motivated, proactive, and results driven
• Strong verbal and written communicator and able to engage diverse and global audiences
• Comfortable working in multicultural, virtual, and in-person settings
• Hands-on experience with project management and road mapping tools; Jira and Aha preferred
• Experience managing programs in enterprise systems like Marketo, Salesforce, or data analytics platforms preferred
• Interest in financial services, private equity, or venture capital preferred
• Familiarity with Finance, Marketing, and Revenue Operations processes and SOX controls preferred
• Relevant certifications like PMP, Scrum Master, Agile Coach, or SAFe certifications preferred

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $125,000-$140,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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