Logistics Auditor

SUMMARY

The Logistics Auditor Lead supports the Distribution Center Manager in overseeing the performance of our 3PL by auditing critical warehouse processes, identifying quality risks, and ensuring service levels are met. This role plays a critical part in driving operational excellence by improving accuracy, efficiency, and compliance in accordance with Pelican standards and Customer Requirements.

PRIMARY DUTIES AND RESPONSIBILITIES

• Execute scheduled and random audits across inbound receiving, outbound shipping, inventory handling, and returns processing to ensure compliance with SOPs and customer SLAs.
• Maintain integrity of inbound receipts, put away accuracy, outbound orders, packaging, labeling, and routing compliance.
• Oversee and monitor the inventory statuses and processing timelines of returns. Spot check return processing workflows for accuracy and timely resolution.
• Participate in continual improvement initiatives led by Distribution Center Manager.
• Perform spot checks on current Customer Processes documented by Pelican Quality.
• Audit value-added processes such as kitting, relabeling, bundling, rework, etc. to ensure quality and adherence to our standards.
• Compile audit findings, highlight trends, and present weekly summaries to the Distribution Center Manager.

• Flag and document any process non-conformances, escalating urgent issues to the Distribution Center Manager

• Support cross-functional investigations related to customer complaints, order discrepancies or recurring quality issues.
• Monitor corrective actions and validate that process gaps have been addressed long-term.

JOB REQUIREMENTS

• 1-3 years of experience in warehouse, logistics, or quality auditing preferred
• Proficiency in Microsoft Excel and Microsoft Outlook Suites
• Strong attention to detail and ability to document findings clearly and concisely.
• Familiarity with root cause analysis and continuous improvement principles
• Clear and effective communication skills, both written and verbal
• Ability to prioritize tasks in a fast-paced, dynamic environment.

ADDITIONAL INFORMATION:

Detail-Oriented

Proactive--takes initiative to prevent quality failures

Clearly communicates findings, next steps, and escalation paths.

Have a high sense of ownership and accountability.

Have a collaborative mindset with the ability to work cross-functionally with Ops, Inventory, and Quality. Willingness to learn and apply Lean/Kaizen principles.

Compensation & Benefits:
Our compensation reflects the cost of labor across severalU.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this positionis listed below. Paywithin this range varies by work locationand may also depend on your qualifications, job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.
Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.