Business Systems Analyst II

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

DUTIES & RESPONSIBILITIES

• Review, analyze, and critically evaluate user requests and business systems to evaluate the business need for changes and define associated deliverables.
• Review business functions, identify information needs and functional requirements, evaluate output requirements and formats.
• Document requirements, define scope and objectives, and formulate systems to parallel business strategies.
• Translate business requirements into detailed user cases and user stories.
• Translate user stories into technical design requirements
• Support the business in creating and developing business cases.
• Research, identify, and recommend creative solutions to solve business systems challenges.
• Proactively communicate and collaborate with team and business partners.
• Participate in testing activities and writing test cases for QA based upon project requirements.
• Recommend controls and proactively assess processes to reduce risk and identify potential future issues.
• Define technical project requirements and adhere to project milestones, phases, and elements.
• Maintain system protocols by writing and updating procedures.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.
  

KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated ability documenting process flow charts and mapping business ideas to technical solutions.
• Working knowledge of various sequential design processes and modeling methodologies, e.g., Waterfall, Agile.
• Strong project management skills. Skillful in implementing technology-enabled business solutions for clients.
• Demonstrated proficiency in Microsoft Office, e.g. Visio, Project, Excel.
• Demonstrated proficiency in Atlassian JIRA and Confluence.
• Ability to organize requirements by features and user stories and create a backlog for use throughout the project lifecycle.
• Strong analytical skills. Demonstrated ability to analyze information and identify and define problems.
• Strong collaboration skills. Demonstrated ability to work effectively as a team member and resolve problems. Ability to influence others to gain consensus on the most effective solution.
• Knowledge of technical best practices. Strong research skills.
• Demonstrated ability to drive projects to successful outcome, providing excellent customer service to ensure project success and client satisfaction.
• Excellent verbal and written communications skills.
• Strong presentation skills. Ability to present technical and non-technical information clearly and concisely to various audiences.
• Demonstrated ability to proactively identify and recommend mitigations for security concerns.
• Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues.
• Ability to adapt quickly to changing priorities and manage multiple deadlines.
• Mission-driven, guided by core values, and a pleasure to work with.
  

EXPERIENCE

Requirements:

• Five years of experience as business systems analyst in a technology environment utilizing software design processes and methodologies.
• Three years of experience with system analysis principles, methods, procedures, practices, and tools.

Preferences:

• Five years of experience supporting web platforms and technologies; or five years of experience supporting Finance, Legal, or Human Resources applications and technologies; or five years of experience supporting Salesforce and Business Intelligence applications and technologies.
• Three years of experience with SQL queries and SQL Reporting Services.
• Three years of experience with testing, documenting test cases, and data mapping.
• Three years of project management experience.

EDUCATION

Requirements:

• Bachelor's degree. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.

Preferences:

• Bachelor's degree in business systems, computing, metrics, or related field.
  

CERTIFICATIONS & LICENSURE

Requirements:

• None

Preferences:

• Project Management Professional (PMP)

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.
• Up to 25% travel
• Routinely uses standard office equipment, e.g., copiers, phones, computers, filing cabinets
• Sitting for extended periods
• May require lifting/carrying items up to 20 pounds

*ca-pd

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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."