Employee Education Specialist II

Job Overview

This position ensures the administrative processes required to facilitate training course enrollment, execution and tracking is thoroughly completed. This position may focus on the areas of onboarding, all positions orientation, ongoing education, educational hours tracking, educational content repository and communication with all business partners to maintain a strong educational program that supports all department functions.

Location: Office Based- Lowell MA

Hours: Day Shift

Job Description

Minimum Qualifications:

1. Associate's degree.

2. One (1) year of related office administration experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

• Serves as a primary liaison and point of contact between Education and Professional Development team and hiring managers to facilitate training needs and support the timely scheduling of employee training and completion.
• Proactively contacts hiring managers with confirmed new hire start dates to offer revenue cycle training based on job title/ role requirements.
• Promotes efficient and maximized use of team resources through the organization of future training course schedules and maintenance of an at-the-elbow (ATE) support calendar.
• Coordinates physical room reservations for in-person training classes and confirms e-meeting invites/ links for virtually hosted training classes.
• Maintains accurate documentation of all enrollment requests, scheduled training rosters, and completed training courses by employee.
• Maintains data integrity within the Learning Management System (LMS).
• Assists with the compilation of PowerPoint presentations, status reports, communications, meeting minutes, and project plans/timelines.
• Remains current with course offerings and templates to ensure accurate descriptions are provided to inquiring leaders in a consistent and professional manner.
• Participates in regular meetings with the Educational and Professional Development team to ensure continuous alignment across the program.
• May participate in teaching EPIC training classes as assigned.
• May maintain EPIC credentialing in assigned roster of classes assigned to teach.
• Executes and maintains all administrative aspects of annual education.
• Maintains schedules and physical condition of all training rooms and training materials.

What We Offer:

• Competitive salaries & benefits

• 403(b) retirement plan with company match

• Tuition reimbursement

• Free on-campus parking

• Health, Dental and Vision Insurance effective Day 1

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.