Customer Service Representative - Obgyn - WCMEDPL - travels 5 locations

Location:Women and Children's Medical Plaza -15901 Bass RoadFort Myers FL 33908

Department: HOD HB OBGYN

Work Type: Full Time

Shift: Shift 1/8:30:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Now Hiring: Traveling Customer Service Representative OBGYN Team
Are you passionate about womens health and ready to be part of something truly meaningful? Join our dynamic and supportive OBGYN team where every day brings purpose, connection, and the opportunity to make a difference in patients' lives.

Were looking for a Customer Service Representative (CSR) who thrives in a fast-paced, patient-centered environment and is excited to support our growing practice across five locations. If youre a go-getter who enjoys variety in your day and loves building relationships with both patients and team members, we want you on our team!

Why Youll Love This Role:

• Be part of a mission-driven team thats passionate about womens health

• Gain experience across five unique clinic locations

• No two days are the same enjoy a diverse and engaging work environment

• Work alongside a high-energy, collaborative group of professionals who value what you bring to the table

Must be comfortable and committed to traveling regularly between the following locations:

• 9800 S. HealthPark Dr. Ste. 205, Fort Myers, FL 33908

• 15901 Bass Rd. Ste. 100, Fort Myers, FL 33908

• 4040 Palm Beach Blvd. Ste. F, Fort Myers, FL 33916

• 5705 Lee Blvd. Unit 1, Lehigh Acres, FL 33971

• 930 S. Main St., Labelle, FL 33935

If youre ready to grow with us and bring compassionate care to communities across Southwest Florida, apply today! We cant wait to meet you.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers