Shelter Monitor

The Salvation Army Midland Division Family Haven Shelter is looking for a Shelter Monitor that will be responsible to maintain control and assist homeless clients in the shelter.

This is a full-time, 40 hours per week position, with a starting pay of $15.50 per hour. The Salvation Army Family Haven is located at 10740 Page Ave, Saint Louis, Missouri.

Job Objective

Maintain shelter security. Perform related duties to maintains control and assist homeless clients in the shelter. Each monitor is responsible for his/her shift. Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies and standards. This position is expected to advance and support the Mission of The Salvation Army.

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.):

1. Monitor clients to maintain control and assure safety of clients in building and on grounds.
2. Enforce resident policies and procedures.
3. Accomplish intake interviews on all clients including polices clearance and explain through explanation of policies and procedures.
4. Assign beds for lodging and give out bed linens as needed.
5. Make shelter journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
6. Record statistics of attendance at house meetings and maintain client roster list.
7. Make resident bed checks every hour during the night
8. Answer phone calls and take/pass messages as necessary.
9. Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
10. Wake clients up as necessary.
11. Participate in other activities as directed (e.g., team meetings, in-service training, fundraising/ special events, etc.).
12. Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers and supervisors. This includes but is not limited to such actions as; resolutions of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers and supervisors.

Minimum Qualifications

High School Diploma or equivalent diploma with one year experience working in a Social Service agency or two years residential experience without a diploma. Higher education in psychology, social work, criminal justice or other related field is a plus. Must be a team player, a self-starter, and perform well with minimum supervision. Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential. Computer skills are desirable.

Physical and Working Conditions

Must be capable of performing the above essential duties an office environment to include: using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.