New

Customer Order Coordinator- Jasper, IN - Jasper, IN

Kimball International
United States, Indiana, Jasper
1600 Royal Street (Show on map)
Jun 25, 2025
Requisition Number 25-374 Brand Kimball International Brand Information If you prefer a career that offers different opportunities daily while working with a variety of people, Kimball International would like to talk to you. We are a family-friendly company that values the differences that make each associate unique. Job Description The Customer Order Coordinator is Tech Savvy in the Microsoft Office 365 Suite, SAP, and has strong communication skills and technical consultative customer service experience. This position has a strong desire to learn new electronic order systems and drive continuous improvement towards order management system automation. Purpose Accountability: Embrace the Purpose of the organization and role model behaviors aligned to our Purpose and Guiding Principles Responsibilities: Review orders for accuracy and prepare them for entry Enter and change orders Verify Group Purchasing Organization eligibility and creates LIC's Review contract eligibility for Government orders Process and support orders received electronically and via e-mail Able to utilize electronic specification tools and load orders into our eOrder portal Communicate with customers, both internal and external, via telephone or email to resolve questions, discrepancies, or incomplete order information Report all incomplete orders into Salesforce for tracking purposes and to manage workload Review incomplete orders in SalesForce and follow up per our order guidelines Support order accuracy and cycle time goals Skills to Perform This Role: Interpersonal Skills * Strong interpersonal skills - approachable, advocate to both internal and external customers * Excellent collaboration and team building skills * High Integrity * Fit to the Kimball International culture and values - Rooted in Heart, Ingrained in Trust, Cultivate Craft, Seize the Horizon, Spark Possibility Communication Skills * Strong written and verbal communication skills * Effective listening skills Leadership Skills * Strong relationship skills Business Skills * Detail-oriented and ability to multi-task * Continuous Improvement mentality Technical Skills * Experience in Microsoft Office Applications * Experience in SAP Qualifications: Educational * High School Diploma or an equivalent combination of education and experience Physical * Ability to sit or stand for an extended period Job Requirements The ideal candidate would be located near our Jasper, IN headquarters and work primarily from this location. EEO Statement The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. VISA Sponsorship Kimball International, Inc. will not sponsor applicants for this position for employment/work visa status (e.g.. H-1B) Posting Location 18 WP HQ