Description Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Public Area Attendant, you will ensure the main lobby, common areas, bathrooms, and coffee stations are pristine, well-kept, and fully stocked. Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style. What will you be doing?
- Greet all guests with a positive attitude.
- Promote excellent guest/associate rapport by completing all requests promptly, efficiently, and courteously.
- Clean and maintain all assigned areas including lobby, exterior of building, parking ramp, restaurant, spa, bathrooms, stairwells, pool, fitness center, and elevators in accordance with the established standards of cleanliness.
- Maintain all floor/carpet/doormat care needs within the hotel.
- Ensure all supplies are in place.
- Participate in the promotion of safety and security in assigned work areas.
- Perform all other related duties and special projects as requested and/or assigned.
What do you bring to the role?
- Previous cleaning, maintenance, housekeeping or janitorial experienced helpful.
- Must be able to represent the company in a professional, well-groomed and courteous manner.
- Ability to use all cleaning equipment and chemicals.
- Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
What's in it for you?
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- "Two for one" movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Hilton Milwaukee is an equal opportunity employer.
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