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Department of Planning and Development - Commissioner's Office Process Improvement Division - Public Service Intern: Unpaid

City of Chicago
United States, Illinois, Chicago
Jun 24, 2025
City of Chicago
Brandon Johnson, Mayor

Department of Planning and Development
Ciere Boatright, Commissioner

NOTICE OF JOB OPPORTUNITY

PUBLIC SERVICE INTERN - UNPAID
Commissioner's Office Process Improvement Division
TC 0407

The Department of Planning & Development is seeking students who want to
acquire knowledge and valuable work experience in public sector/city government
operations while assisting with various duties in the PI Division. The Process
Improvement (PI) team is responsible for identifying inefficiencies, streamlining
operations, and implementing data-driven strategies to enhance the effectiveness
and impact of city services. Interns will work alongside a dynamic team focused
on streamlining operations and increasing efficiency to deliver better services to
Chicago residents. Through data analysis, project support, and cross-
departmental collaboration, interns will develop valuable problem-solving and
strategic thinking skills while contributing to impactful initiatives that shape how
the city functions. The ideal student is highly motivated and dedicated to
improving public service while obtaining "hands-on work experience in a fast
paced environment.

MINIMUM QUALIFICATIONS: Must be a current college level junior, senior
or graduate school student in good academic standing, enrolled in an
accredited four year college or university offering a baccalaureate or
graduate degree program or an accredited law school.

PREFERENCE: Students who are majoring in Urban Planning, Public Policy, Public
Administration, Business Administration, Real Estate and Finance are encouraged
to apply.

NOTE: Intern will report primarily to the Deputy Commissioner of the Process
Improvement Division, Tiara Hughes and may also be assigned duties by Process
Improvement division staff.

RESIDENCY REQUIREMENT: Not required

SALARY: Unpaid - may be used to obtain academic credit.

These are temporary positions.

HOURS: 21hrs/wk minimum. Hours are flexible to meet the needs of the student
and the department.

CLOSING DATE FOR APPLICATIONS: Open Until Further Notice

DUTIES: As an intern with the Process Improvement team, you will support key
projects aimed at enhancing city operations through research, data analysis, and
process mapping. Duties may include gathering and analyzing performance
metrics, assisting with the development of workflow documentation, preparing
presentations and reports, and collaborating with various departments to identify
opportunities for greater efficiency; and perform related duties as required. This
role provides hands-on experience in public sector innovation and the opportunity
to contribute to initiatives that improve how city services are delivered.

INSTRUCTIONS: Interested applicants should forward Resume, current
transcripts and current letter of enrollment verification from the school's
registrar/dean confirming current enrollment and grade level to:

Angela Cannon Ellis
Director of Administration
Department of Housing
121 N. LaSalle Street, Room 1000 Chicago, IL 60602
Phone: (312) 744-9610
Fax: (312) 744-0557
E-Mail: angela.cannon@cityofchicago.org

NOTE: Only applicants who submit all the required documents will be
considered.

If you are a person with disability and require a reasonable accommodation in order to
participate in the application process, please contact the City of Chicago, Department of
Human Resources at 312 744-4976 (voice) or 312 744-5035 (TTY). You may be required to
provide information to support your reasonable accommodation request.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM
ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT

THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

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