Director, Data Analytics and Strategy

Quarterly travel to Spokane, WArequired.

This role will lead the data acquisition operations for the Resource Data Management (RDM) business, driving innovation through automation and AI while ensuring exceptional service delivery. This role, situated in Operations, will be integral in setting the data acquisition strategy for the business, direct the data acquisition teams and collaborate cross-functionally to optimize processes, improve data quality, and support RDM's broader strategic objectives.

Role Responsibilities:

• Lead the strategic direction for data analytics across the operationsbusiness for ENGIE Impact, driving enhancements in processes and technologies with a focus on efficiency, accuracy, and scalability-leveraging AI and automation where applicable.
• Drive cross-functional alignmentby collaborating with Product, Data, and Innovation (PDI) and Digital teams to shape and prioritize the strategic roadmap for data operations, ensuring innovation and operational excellence.
• Champion operational transformation, enhancing systems, workflows, and policies to support RDM's strategic objectives-particularly in business process redesign, reporting infrastructure, and organizational planning.
• Provide visionary leadership to managers overseeing manual data entry processes, and electronic data teams-setting clear performance goals (KPIs) and fostering a culture of client-centric excellence.
• Strategically partnerwith offshore operations leaders to ensure seamless coordination, adherence to quality standards, and optimization of global data acquisition efforts.
• Lead data quality initiativesby working with business SMEs to conduct audits, define KPIs, and implement continuous improvement strategies that elevate data accuracy and reliability.
• Serve as a strategic liaisonbetween Client Management, Sales, and Operations-translating evolving client needs into actionable plans that enhance the effectiveness of data acquisition teams.
• Mentor and empower team managers, cultivating a high-performance culture rooted in accountability, collaboration, and continuous improvement across all delivery functions.
• Contribute to enterprise risk management by leading RDM-specific business continuity and disaster recovery planning efforts, ensuring resilience and preparedness

Experience and Education

• Bachelor's Degree required in one of the following fields; Business, Finance,Technology or a related field.
• Master's Degree highlypreferred.
• 7+ years relevant experience with data analytics, data management, or operations.
• 3+ years of senior leadership experience leading large teams; experience leading global teams is preferred
• Demonstrated success collaborating with cross-functional teams (e.g., Product, Digital) on strategic initiatives
• Proven experience setting datastrategy for the company, driving operational efficiency and implementing automation or AI

Skills and Abilities:

• Strong verbal, written and interpersonal skills.
• Experience with Microsoft Office suite of products
• Familiarity with systems; Salesforce, ADP, AI platformsand other internal transversal process systems
• Excellent problem-solving and communication skills, with the ability to drive data-driven decision-making.
• Strong leadership and team management skills, with experience leading operational teams responsible for data processing.
• Proven track record in managing both manual data entry teams and automated data acquisition processes.
• Knowledge of cloud-based data solutions, ETL pipelines, APIs, and OCR technologies.

Other

• Passion to drive Engie Impact's mission and values

Physical Abilities:

• Extended Periods of Sitting: Ability to remain seated for long periods, with regular breaks as needed.
• Visual Acuity: Ability to view computer screens and read documents for extended periods.
• Frequent Use of Hands: Ability to use hands for typing, handling documents, and operating office equipment.
• Communication: Ability to effectively communicate, both verbally and in writing, through various mediums including phone, email, and video conferencing.
• Mobility: Ability to move within an office environment to access files, office machinery, and attend meetings.
• Reaching and Handling: Ability to reach, handle, and manipulate objects and equipment within an office or remote workspace.
• Occasional Lifting: Ability to lift and move items, such as files or office supplies, typically up to 10 pounds.
• Flexibility: Ability to perform tasks that may require bending, twisting, or standing briefly to access materials or equipment.
• Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  
  
  
  • Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating, air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
  
  
  
  
• As a global organization, attending meetings and events during early mornings and evenings may be required
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Traveling off-site to employee and client locations globally, events and vendor meetings is required
• Business travel may be required up to 10% of the time

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as "protected characteristics") as defined by applicable federal, state or local law in the locations where we operate.

The target pay range for this role is $111,000-$161,000.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits.Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off and annual bonus. ENGIE complies with all federal, state, and local minimum wage laws.