Business Risk & Controls Program Manager - RCSA & Controls Testing

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ.

As a first line of defense risk professional, the Business Risk & Controls Program Manager- RCSA & Controls Testing is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. Supports the management of business risks and controls across all risk types along with the execution of risk policies, standards, procedures and/or program requirements. Assists communication between the business, the 2nd & 3rd line, and regulators.

Some additional responsibilities include:

• Execute RCSA activities with business stakeholders, ensuring core processes are documented and controls are identified in alignment with program standards. Partner with stakeholders to develop action plans to address deficiencies, providing recommendations to strengthen risk and control environment.
• Assess business risk and implement processes and controls, ensure first line understanding and accountability for business risk and supporting processes.
• Ensure business processes and operational controls meet risk program and regulatory obligations.
• Provide execution support of all testing activities performed, and drive business process improvements based on outputs of control testing.

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Assists in the composition and regular maintenance of policies, standards and procedures that support risk program execution. Supports a book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Aids in the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes.

Bachelor's Degree and 6 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk OR

High School Diploma or GED and 10 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Qualifications:

• Advance Degree
• Experience working in a role with a LFI executing RCSA activities with stakeholders and assessing business risk and implement processes and controls.
• Knowledge of risk techniques, practices, and control frameworks.
• Knowledge of various banking and government regulatory requirements and processes.
• Ability to work effectively with associates, senior management, and various committees.
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.