Technology Consultant, SWC

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Job Description

The Technology Consultant is a technical resource for Rockwell Automation technology and products within their area(s) of expertise, capable of articulating capability and benefits of portfolio to customers. Delivers demonstrations and proof of concepts, and is a trusted advisor to the sales organization and channel to market. They are responsible for technical support in pre-sales activities for a specific range of products within a defined geography. The technology consultant will act as the technical product expert within the sales organization for customer pursuits. The Technology Consultant will augment Distributor Specialist capability in areas lacking coverage. When required, the Technology Consultant will assist in commercial marketing activities, interface with Product Business Units, be the point of contact for product and quality issues, and provide post-sales troubleshooting when needed.

• Be the technical product expert and focal point in the region/geography for the specific product range.
• Proactively facilitate and provide product-based training to the sales force & channel.
• Co-operate with the sales force in promoting the product range to existing and new customers with presentations, demonstrations, proof of concepts, performance tests, and similar activities.
• Define and articulate product differentiators and values versus competition.
• Analyze competitive product lines, have knowledge of competitor's strategies, and further define competitive differentiators.
• Participate in trade shows, seminars, or similar marketing activities, offering demonstrations and product expertise to customers where needed.
• Support market access (Distributor & Systems Integrators) when appropriate to ensure their capability in articulating the value and demonstration of RA products or technologies
• Assist Business Lead in the launch of new products to the sales force and channel.
• Validate and resolve compatibility issues of products within architectural solutions and provide guidance to customers/sales force.
• Actively seek out and participate in both formal and informal training opportunities to continuously develop technical skills.
• Update customers on new products and technology related to customers' industry and application needs as a resource to the named account team.
• Provide product gap and development feedback to appropriate business unit.
• Share insights with regional and global peers.
• Interface with Tech Support on escalation of post sales product issues.
• Focus on opportunities that support Rockwell Automation's strategy.
• Understand business models, organization and go to market strategy, leverage where appropriate.
• Knowledge of the industry strategies, familiarity with outcome-based selling.
• Understands the business drivers and KPI's of the customer.
• Keep sales and customer relationship management data up to date in tools (i.e. SFA), optimizing activities by using tools consistently.

Basic Qualifications:

• Bachelor's degree in an engineering/technical related field or equivalent.
• Rockwell Automation product experience is required.
• Strong solution and application expertise, and related demonstrated sales experience.
• Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
• Ability to resolve complex issues in creative and effective ways.
• Ability to align and influence critical stakeholders.
• Strong supporter of our customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
• Ability to set, be accountable for and achieve challenging targets.
• Ability to influence, empower, coach, and motivate others.
• Ability to adapt communication style and messaging to different audiences.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.